Paulton Pharmacy is a pharmacy near Paulton and provides a list of services listed below if available. The pharmacy has 7 reviews with a rating of 2.7 stars out of 5.
Pharmacy Services
(NHS): Condom supply
(NHS): Emergency contraception
(NHS): Needle and syringe exchange
(NHS): Stop smoking service
(NHS): Stop smoking voucher service
(NHS): Supervised consumption of medicines
(NHS): Vaccination service
(Non-NHS): Blood pressure monitoring
(Non-NHS): Emergency contraception
(Non-NHS): Seasonal flu vaccination service (not at risk groups)
(Non-NHS): Type 2 diabetes screening
(Non-NHS): Vaccination service
Appliance dispensing
Appointment booking for consultations not required
Medicines use review (MUR) service
New medicine service
Prescription collection from local General Practices
Prescription delivery service
Private consultation room
Seasonal flu vaccination service (at risk groups)
Care Provider Location and near by additional services
Patient Ratings
Excellent
2
Good
1
Ok
Poor
1
Terrible
3
Patient Reviews
Paulton Pharmacy
By:
Dee
Rating:..
Jan 13 2021
I have found the service at this pharmacy very helpful, polite and efficient, keep up the good work.
Paulton Pharmacy
By:
Anonymous
Rating:..
Aug 2 2019
Top marks to Lloyds this morning my husband needed his medicine quickly and they came up trumps, Pharmacy2U had been unable to source his medication so they sent us a electronic prescription which I took up to Lloyds with just a wait of about 20 mins they had his medication bagged and ready for me. Credit where credit is due, I know the staff work under lots of pressure but I struck lucky today. Original Comment Report...
Reply from LloydsPharmacy Fri, 02 Aug 2019 14:30:16 +0100
Hi there
Thanks for taking the time to post you review. It's great to read that you've had such a pleasant experience when visiting our pharmacy and thanks for sharing.
I will ensure your feedback is shared with the Regional Manager and the Pharmacy Team.
Thanks again and have a great weekend!
Jas
Paulton Pharmacy
By:
Kari
Rating:..
Jul 29 2019
Despite all the bad reviews, I thought I’d risk it anyway and get my prescription sent here. Such a mistake! My prescription had been sent there by my doctor 10 DAYS AGO and had not been dispensed or even looked at in that time. After standing around for 15 minutes, I was told by a member of staff “they’re just doing your prescription now”. 15 minutes after being told they were dispensing my prescription, and so a total of 30 minutes of standing around in the pharmacy, one of the staff members again asks what I’m waiting for. She goes to the back to check, and the pharmacist then finally comes to me to tell me that they don’t have my medication in stock. Why could they have not told me this when they first “looked at” my prescription after 15 minutes? Why did they leave me standing there another 15 minutes with no update? They had my prescription for 10 days before I went in to pick it up, surely that is enough time for them to have a glance at it and order my medication in? If you actually want your medication or don’t have time to stand around for half an hour, I really would suggest going somewhere else. The awful reviews and ratings this place has are there for a reason. If you can get to a Boots or any other pharmacy, I would really encourage you to do so. Original Comment Report...
Reply from LloydsPharmacy Mon, 29 Jul 2019 12:34:38 +0100
Hi Kari
Thank you for taking the time to post your review. I apologise for the disappointing service and wait times you have experienced when visiting our pharmacy. This certainly isn’t the level of service we expect for our customers. I understand this must have been very frustrating, especially as the pharmacy had your prescription for 10 days and I’m sorry for any upset this has caused.
I will ensure your feedback is recorded and shared with the Regional Management Team, who will take any appropriate action found to be necessary - I hope that the pharmacy team will reflect on this matter.
I apologise for any inconvenience caused and hope you see an improvement in future.
Jas
