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Pharmacy Services | ||||
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Patient Ratings | ||||||||||||
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![]() | By: | Anonymous |
| Dec 22 2016 | ||
One of the worst pharmacies that I have ever used. Management behind the scenes is consistently poor, they are far too slow and generally disorganised. The people behind the counters have to bear the brunt of the poor service from behind the counter. Very, very slow service. If there was another pharmacy in South Normanton, this one would be in big, big trouble. Reply from Well South Normanton - Market Place Thu, 29 Dec 2016 09:34:45 Z Good Morning, Thank you for your email regarding your experience with the Well Pharmacy in South Normanton on Market Place. I would like to sincerely apologise for the upset caused by what has occurred. I can assure you that we take feedback such as this very seriously and I will be following up on this matter with the Branch Manager to understand the underlying issues and ensure that the service improves. Thank yo uagain for your feedback as this gives us the chance to improve the service we provide. |
![]() | By: | Matt sparky |
| Aug 6 2016 | ||
well, what can I say? I was after a repeat prescription and decided to visit this pharmacy. I walked through the door and was greeted with a Hello and a welcoming smile! I'd never done anything quite like this before so I was quite nervous but the whole process was made very easy for me by the lovely member of staff behind the counter, who asked my name and address which I happily gave and we even shared a joke... my prescription was handed to me in no time at all and it even came in a well presented display bag with , I believe, the Sherwood style font on it, quite apt as Sherwood is nearby. After this was done I remember walking out with a smile on my face. Highly recommended I'll certainly be visiting again! |
![]() | By: | Anonymous |
| Jan 4 2019 | ||
The young woman helped me get what I was looking for. She told me she was training however I wouldn’t have noticed as she was very confident and helpful Reply from Well South Normanton - Market Place Tue, 08 Jan 2019 11:35:50 Z Hello, Thank you for your message regarding Well South Normanton - Market Place, informing us of the great service provided by one of our colleagues. We have already informed their regional manager who has recognized this directly with the colleague involved. They are delighted to have such positive feedback and to hear how confident and helpful she was. The branch manager has also been made aware so that they can see how well the new colleague is progressing. Once again thank you for taking the time to bring this to our attention, if you have any further questions, please do not hesitate to contact us. Kind Regards, Well Pharmacy Superintendent's Team |
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