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Pharmacy Services | ||||
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Patient Ratings | ||||||||||||
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![]() | By: | John Doe |
| Jul 3 2019 | ||
Best pharmacy in Corby, very quick and reliable and very clean. Only few things I can fault with the staff is that there is a member of staff (cannot describe member of staff or review will not be published unfortunately) but this person in particular is very slow and seems to use the work place as a place to hold meetings. There is a huge difference between good customer service and just trying to waste time and ignore other customers. They seem like a lovely person but I’ve started to notice more and more when I use this pharmacy when this individual is there and working the work place seems to go at a snails pace. Another thing I have noticed is some of the staff bullying another member of staff, from being rude, calling them names too raising their voices at the individual, that I could even hear from the waiting area, it’s sad because they caused public humiliation for this individual. Overall I will still use this pharmacy but something needs to be done about the two concerns I have had about the pharmacy. Because I am sure I’m not the only customer that has noticed these issues. Reply from Well Corby - Woodsend MC Mon, 08 Jul 2019 09:33:22 +0100 Dear Sir/Madam, Thank you for taking the time to provide us with your feedback detailing your experience while visiting our pharmacy. Whilst all of our pharmacies aim to provide the best possible customer experience, it is really rewarding to hear that the team are quick, reliable and provided you with the best possible service. I can assure you that this feedback has been passed onto the Regional Development Manager (RDM) who covers the pharmacies in this area, who will address these issues you have raised with the branch staff. Once again, I apologise for the service you have received, however if you have any further concerns then please do not hesitate to contact us on yourexperience@well.co.uk Kind Regards Chelsea |
![]() | By: | Anonymous |
| Feb 22 2019 | ||
The staff at this pharmacy are fantastic. Always kind and caring.
Nothing is ever too much trouble for them.
It's a joy to be so well looked after.
Thank you. Reply from Well Corby - Woodsend MC Thu, 07 Mar 2019 16:26:14 Z Hello, Thank you for your kind words regarding the Well Corby - Woodsend MC branch. We appreciate you taking the time to inform us of the great service you receive. The regional manager who is responsible for pharmacies in this area has been informed, they can acknowledge this directly with the team. It is especially pleasing to hear how fantastic the team always are and that they are always kind and caring. I will also highlight that nothing is ever too much trouble. Thank you once again for taking the time to share this with us. Kind Regards, Well Pharmacy Superintendent's Team |
![]() | By: | Anonymous |
| Jan 25 2019 | ||
Staff are amazing with me, I feel like I have shares in the place at the moment. They always always always offer me support / guidance & really do go above & beyond to fulfill my requirements.
I can’t thank them enough for what they do, make me feel so welcome in a time of real need / so pleasant / always smiling & incredibly quick!
Thankyou so much to you all! You take a lot of rubbish from us as patients but never enough credit!
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