We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.
Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.
Our pharmacies
We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.
As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.
Well Stevenage - 241 Broadwater Crescent is a pharmacy near Stevenage and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 1 reviews with a rating of 1 out of 5.
Pharmacy Services
(NHS): Domiciliary support service
(NHS): Inhaler technique service
(NHS): Medication review service
(NHS): Post-discharge support
(NHS): Stop smoking service
(NHS): Supervised consumption of medicines
(Non-NHS): Blood pressure monitoring
(Non-NHS): Healthcheck
(Non-NHS): Inhaler technique service
(Non-NHS): Seasonal flu vaccination service (not at risk groups)
(Non-NHS): Stop smoking service
(Non-NHS): Vaccination service
(Non-NHS): Weight management
Appliance dispensing
Appointment booking available for consultations
Appointment booking for consultations not required
Medicines use review (MUR) service
New medicine service
Prescription collection from local General Practices
Private consultation room
Public Health
Seasonal flu vaccination service (at risk groups)
Care Provider Location and near by additional services
Patient Ratings
Excellent
Good
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Terrible
1
Patient Reviews
Well Stevenage - 241 Broadwater Crescent
By:
Anonymous
Rating:..
Aug 21 2017
Have been given the wrong baby prescription milk for my 9 week old grand daughter. The milk was ordered in specially. She now has no milk as they are closed and it will have to be reordered in again! Leaving her without.
This is the third time I've been given the wrong prescription. I was given double the dose diazepam which could of caused serious problems.
I don't know what's happened to this pharmacy as the staff used to be really good. But the service has been awful and the poor 9 week old baby has no milk.
The staff need serious training and talking to before something serious happens to someone! Original Comment Report...
Reply from Well Stevenage - 241 Broadwater Crescent Mon, 25 Sep 2017 09:46:17 +0100
Dear Madam,
Thank you very much for taking the time to share your disappointing experience. Please may I take this opportunity to apologise for the repeated mix-ups with your Granddaughters milk. I would encourage you to email your concerns directly to me at yourexperience@well.co.uk so I may look into this further as a matter of urgency.
I would like to assure you that customer service is of paramount importance to us and we take all feedback extremely seriously so that we are able to look at the ways in which we can improve our service. This feedback is extremely valuable in allowing for us to make the necessary changes to improve our service. Thank you once again.
Kind Regards,
Simon
