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Pharmacy Services | ||||
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Patient Ratings | ||||||||||||
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![]() | By: | Anonymous |
| May 7 2021 | ||
Being shouted at by angry assistant leaving me upset and typing this at one am, because the experience was humiliating and I cannot sleep. I know it's not easy but this woman has shouted at other customers Infront of me on other occasions, yesterday it was my turn. I have always held this chemist in high esteem except for this person. Being rude does not help it hurts |
![]() | By: | Anonymous |
| Dec 9 2020 | ||
Issues every time I have a prescription sent there! Prescription for ongoing medication sent to the pharmacy by gp to be told we have to wait up to 7 days for them to process it? Now today a prescription for inhalers sent yesterday from the gp is still not ready , the pharmacist is apparently on lunch and can’t be disturbed as she gets angry! Won’t use again and won’t recommend |
![]() | By: | Anonymous |
| Jul 22 2019 | ||
I went to the pharmacy on the 15/07/2019 and was told to contact them in 48 hours for an urgent prescription as the doctor had sent the prescription over without it, I called back on the 22 having been in serious withdrawal and it still wasn't there I was spoken to rudely by the staff and had the phone put down on me twice will not be using them again Reply from Well Bexleyheath - Brampton Road Thu, 25 Jul 2019 22:39:36 +0100 Dear Sir/Madam, Thank you for your feedback detailing your experience while visiting our pharmacy. I would like to apologise for the service you have received, this is not the expected level of service we expect to see in our pharmacies. I can assure you that this feedback has been passed onto the Regional Development Manager (RDM) who covers the pharmacies in this area, who will address these issues with the branch staff. Once again, I apologise for the service you have received, however if you have any further concerns then please do not hesitate to contact us on yourexperience@well.co.uk Many Thanks Chelsea |
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