I need to have my prescriptions delivered and in the last couple of years it has become more and more problematic. I now request the repeat two weeks on advance and still often run out of very important medication. The worst thing of all is that you can never contact them by phone so you don't know if the prescription has been filled, if it's out on the van or what. They also only make one attempt at delivery so you're permanently waiting. If you do ever get through on the phone some staff are very unhelpful and rude and if you go to the pharmacy you can be waiting for a very long time.

I am constantly running out of meds because the delivery service is so bad. You can never get them on the phone (been trying for three days this time around and still not got anywhere) People will be dying at home because of the inept service this pharmacy provides.

Dreadful. When this pharmacy was run by Robin Kaye, it was excellent and truly top notch. Today, it is a disgrace to the town whose residents are being appalling let down. The phone is now very rarely answered and there is usually simply a message 'to try again later' which makes absolutely not a jot of difference, of course. Regular medications are also frequently forgotten so remain undelivered thus leading to them running out on the user or stopped, with the person at home being declared uncontactable when they are not, at which any further attempt at delivery appears to cease. Bizarre! I would say that it is a classic case of all the local pharmacies now being under the Day-Lewis brand so there is effectively no competition and therefore no effort made with proper customer service. What a pathetic state of affairs!!