We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.
Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.
Our pharmacies
We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.
As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.
Well Ormesby - Cromer Road is a pharmacy near Ormesby St Margaret, Norfolk and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 4 reviews with a rating of 3 out of 5.
Pharmacy Services
(NHS): Chlamydia screening and treatment
(NHS): Condom supply
(NHS): Domiciliary support service
(NHS): Emergency contraception
(NHS): Inhaler technique service
(NHS): Medication review service
(NHS): Post-discharge support
(NHS): Stop smoking service
(NHS): Stop smoking voucher service
(NHS): Supervised consumption of medicines
(Non-NHS): Blood pressure monitoring
(Non-NHS): Healthcheck
(Non-NHS): Inhaler technique service
(Non-NHS): Seasonal flu vaccination service (not at risk groups)
(Non-NHS): Stop smoking service
(Non-NHS): Vaccination service
(Non-NHS): Weight management
Appliance dispensing
Appointment booking available for consultations
Appointment booking for consultations not required
Medicines use review (MUR) service
New medicine service
Prescription collection from local General Practices
Private consultation room
Public Health
Seasonal flu vaccination service (at risk groups)
Care Provider Location and near by additional services
Patient Ratings
Excellent
2
Good
Ok
Poor
1
Terrible
1
Patient Reviews
Well Ormesby - Cromer Road
By:
Clare s
Rating:..
Aug 5 2019
Very helpful staff - always really busy and go the extra mile to sort prescription issues Original Comment Report...
Reply from Well Ormesby - Cromer Road Tue, 06 Aug 2019 14:24:33 +0100
Thank you very much for your recent feedback. It is really rewarding to hear these sorts of comments. I have shared this with the store's Regional Development Manager who I am sure will be as pleased as we are.
Kind regards,
Well Ormesby - Cromer Road
By:
Anonymous
Rating:..
Dec 22 2018
Month after month I use this pharmacy and I am sorry to say there are many more months I have problems then good months. I pick up 3 lots of prescriptions and I give over a week each time to collect most months I go in and most of the prescriptions have not been picked and checked the last time I hade to wait 40 mins and my disabled wife was sitting in the car. On many occasions I get home and find things missing and have to phone up and go back again this is not good with a disabled partner. Something needs to be done to make this pharmacy run better I constantly here people moaning at the counter and can understand why. Not well run terrible service. Original Comment Report...
Reply from Well Ormesby - Cromer Road Mon, 31 Dec 2018 13:59:49 Z
Hello,
Thank you for your message and I apologise for the poor service you have been receiving from the Well Ormesby - Cromer Road branch.
We take this feedback seriously and the Regional Manager who is responsible for this branch has been informed. They will follow this up during their next visit to the branch to discuss why there is ongoing problems with getting prescriptions ready on time. I understand it must be really frustrating and inconvenient to have wait for prescriptions, even after allowing enough time. We have procedures in place for preparing prescriptions, I will ask the Regional Manager to address this to see where the branch need to improve.
Once again I am very sorry for any inconvenience caused and thank you for bringing this to our attention. If you have any further concerns or questions, you can contact us directly at yourexperience@well.co.uk.
Kind Regards,
Well Pharmacy Superintendent's Team
Well Ormesby - Cromer Road
By:
Anonymous
Rating:..
May 1 2018
In Cypres on holiday and unknown to us the temp gauge in our fridge in our hotel room wasn't working when we stored insulin in it so it froze solid and was unusable. As the local chemist did not stock the necessary insulin I phoned our local chemist in Ormesby to ask his advice. He couldn't have been more helpful or knowledgeable. I learned a lot that day and couldn't be more grateful for his advice and reassurance. We were able to adjust the insulin available locally from his advice and all ended well. Thanks to our incredible local pharmacist. Take a bow! Original Comment Report...
Reply from Well Ormesby - Cromer Road Wed, 02 May 2018 12:29:36 +0100
Dear Sir/Madam, Thanks for taking the time to tell me about the great service you received from our pharmacist at Ormesby on Cromer Road.
We always aim to provide a high standard of care however it's always very rewarding when our customers recognise this. I'll make sure your feedback is shared with the pharmacist and their Regional Manager who I know will want to congratulate them personally.
Once again, thank you very much for your feedback.
