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Pharmacy Services | ||||
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Patient Ratings | ||||||||||||
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![]() | By: | Anonymous |
| May 25 2018 | ||
Always service with a smile. The pharmacist is approachable, professional and always available to answers questions no matter how busy the shop can be. It is a popular chemist, sometimes you do have wait a little while but the excellent service given is well worth it. Reply from Well Oldham - Huddersfield Road Tue, 29 May 2018 10:09:28 +0100 Dear Sir/Madam, Thank you for taking the time to leave your lovely feedback. It is really lovely to hear that our pharmacy team and the pharmacist are delivering excellent customer service. I will forward your feedback with the Regional Manager, who I am sure will want to thank them personally for all their hard work. Once again, thank you for leaving your feedback. Yours sincerely, Katrina Pharmacy Superintendent’s Team |
![]() | By: | T |
| Jan 12 2018 | ||
Shocking and not fit for purpose. The staff are just out of the depth. They are not cut out to run a pharmacy. Which is a pretty important place. They are dealing the medication and health of people and all they seem to be good at is dealing out stress. You go in and they do not assist you ideally. They simple have you waiting to long while they walk around talking about anything and everything. Very very very very poor assistance. They can not advise you well and also have got my prescription wrong in the past. I will never set foot in the place again. It just seems to get worst and worst Reply from Well Oldham - Huddersfield Road Tue, 16 Jan 2018 16:08:18 Z Dear Sir/Madam, Thank you very much for taking the time to share your disappointing experience. Please may I take this opportunity to apologise for this experience. I would like to assure you that customer service is of paramount importance to us and we take all feedback extremely seriously so that we are able to look at the ways in which we can improve our service. This feedback is extremely valuable in allowing for us to make the necessary changes to improve our service. Thank you once again |
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