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Cohens Chemist is a pharmacy near Tetbury and provides a list of services listed below if available. The pharmacy has 2 reviews with a rating of 1 stars out of 5. |
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By: | Anonymous |
| Dec 7 2021 | |||
I’ve been into this chemist 3 times in the last three months. Every time I’ve been, the person serving has been so rude. Unfortunately it has been the same person every time so I can’t blame the whole team but you should not be working in a customer facing job if you don’t like speaking to people or can’t speak to people nicely. Very direct, rude and felt like being talked down to every time. I was the only person in there, so it wasn’t like it was busy and she was rushed off her feet. I would rather drive further away to collect my prescription than use Cohen’s in Tetbury again. |
By: | Anonymous |
| May 28 2019 | |||
I have been using this chemist for over a year to specifically collect a repeat prescription. There is always a big queue and a wait for at least 10/15 mins and the staff never seem to know where anything is. They don’t seem to have enough room for all the drugs etc and to be organized to service so many customers in Tetbury. I’m not sure there’s enough staff or they’re working effectively enough. I think we all use it as it’s located in our doctors for convenience and our doctors referred us to get the order from there so I have never changed it but I am going to now. It is very unsatisfactory and I find quite sad as there are often many older patients waiting for there prescriptions only to be told they can’t be found or not ready. Reply from Cohens Chemist Wed, 05 Jun 2019 09:50:04 +0100 We are very sorry to read of your recent experience at this branch and apologise for the inconvenience you have encountered. We will be referring the issues you have raised with the pharmacy and will be conducting an investigation into what has happened as soon as possible via our regional support team. We apologise for your experience and are sorry that you have decided to leave the pharmacy. Please be assured we take all customer feedback seriously and hope that in the future if you chose to use Cohens again you find the service much improved. If you wish to further discuss the issues you have raised with our complaints team please call our head office - 01204 473100. The Cohens Group |
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