Jhoots Pharmacy

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  • Pharmacy Information
  • Jhoots Pharmacy is an award winning independent, community pharmacy chain. We offer an efficient and reliable service to all of our patients, customers, and clients. When you come through the door, we give you the time and attention you deserve and tailor our services to meet your requirements.

    We offer a full range of Essential, Advanced and Enhanced NHS Services as operated by the Local Commissioners. Please see our services section for further details.

    Our staff are the heart of our business and their training and development is vital in ensuring an excellent customer experience. No compromise is made on the training offered to our staff, from choosing excellent external suppliers and having a highly experienced management team who is readily available.

    Jhoots Pharmacy is a pharmacy near West Midlands and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 5 reviews with a rating of 3 out of 5.
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  • Pharmacy Services
    • Appliance dispensing
    • Appointment booking for consultations not required
    • Medicines use review (MUR) service
    • Multi-lingual staff
    • New medicine service
    • Prescription collection from local General Practices
    • Prescription delivery service
    • Private consultation room
    • Public Health
    • Seasonal flu vaccination service (at risk groups)
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  • Patient Ratings

    Excellent
    3

    Good
     

    Ok
     

    Poor
     

    Terrible
    3

  •  Patient Reviews

    Jhoots Pharmacy
    provider logoBy:Anonymous
    Rating:..Star Rating
    Jan 25 2024

    I went to Jhoots pharmacy for 24 hour blood pressure monitoring - the pharmacist and staff were very helpful in ensuring the monitoring device was fit properly with advice. On return, they provided a quick turnaround of the results - really helped the consultation with my doctor. I would recommend all over 50 year olds have their BP monitored over 24 hours and the service from Jhoots pharmacy was friendly and supportive.

    Jhoots Pharmacy
    provider logoBy:Anonymous
    Rating:..Star Rating
    Dec 7 2018

    This pharmacist staff is very rude and has a disgusting attitude problem since the young lady haven't been seen. Repeat prescription medication have not been done on time and i was given other patients medication. I was served by a young boy who didn't have a clue about anything. Normally when i collect medications, a lovely nice young lady always greets me with a big smile she has been at the pharmacy for more than 5yrs, from when Jhoots had taken over Lloyds, I haven't seen her for more than 4 months. She was running the pharmacy so smoothly ran and organised. She knows all her patients very well and always confirms my name and address when I used to pick up my medication. I pick up my regular medications every month, ever since the young lady hasn't been there the service has been very unorganized, disgraceful and appalling. I have recommended alot of my friends to this pharmacy because I was getting wonderful and outstanding service, and was always given very good and useful advice by the young lady. I will not be using this pharmacy ever again and will tell everyone I recommended to go elsewhere. Jhoot Pharmacy should be ashamed of yourselves as your pharmacist staff can't run this pharmacy properly at all without the young lady.
    Original Comment Report...

    Reply from Jhoots Pharmacy
    Thu, 27 Dec 2018 17:48:09 Z

    Thank you for your message. We pride ourselves on great service and I am very sorry that this has not been your experience on this occasion. Your feedback has been passed on to the relevant Regional Manager who will be discussing the issues which you have raised with the staff at the Pharmacy.

    Jhoots Pharmacy
    provider logoBy:Anonymous
    Rating:..Star Rating
    Nov 29 2018

    Lately I have to wait for my prescription while they search for it and is never ready on time. I have to wait while it is done although they give out what day to collect it. The nice lady who recently worked there hasn’t been there lately, and the staff keep changing all the time. She always asked questions whenever I wanted to buy medicine and gave advice which was good. She obviously knew her job, the younger staff just sell the medicine without asking questions. I will be changing my pharmacy and going elsewhere for my prescription in future.
    Original Comment Report...

    Reply from Jhoots Pharmacy
    Thu, 27 Dec 2018 17:48:38 Z

    Thank you for your message. We pride ourselves on great service and I am very sorry that this has not been your experience on this occasion. Your feedback has been passed on to the relevant Regional Manager who will be discussing the issues which you have raised with the staff at the Pharmacy.

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    • Pictures from the Public
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    Jhoots Pharmacy, Scott Arms Medical Centre,Birmingham,B43 6EE

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