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Pharmacy Services | ||||
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Patient Ratings | ||||||||||||
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By: | Anonymous |
| Aug 24 2023 | |||
Absolutely brilliant pharmacy. Poole branch closed and my Mother (age 78) was left without a pharmacy who would produce blister packs. Mum needed blister packs due to the numerous tablets she was taking and it would have confused her or been dangerous if she had administered the incorrect dose. Fran and Wendy at the time were so accommodating and understanding of our dilemma and immediately welcomed Mum into the pharmacy and willingly took on the blister pack production for her. As a family, we thank our lucky stars that we stumbled across this fabulous pharmacy. We have never looked back and ALWAYS receive excellent care, attention and service from Rowlands Oakdale. Sri, the pharmacist and his team go above and beyond for us. They understand when things are urgent and pull out all the stops. Mum has complex medication needs and thus pharmacy are so compassionate and accommodating to the point when they have delivered medication direct to Mum when I have been out of the area and the Doctor has prescribed something for immediate start. I have got to know the team well over the years and I never imagined that I would develop such a close customer/professional relationship. Whilst waiting for medication to be dispensed, I have witnessed how rude some customers have been towards the pharmacy staff and it upsets me that they are subjected to poor attitude and bad manners from customers. The pharmacy team work so hard to deliver a friendly, professional and efficient service that I don’t believe they should be subjected to disrespectful customers. The pharmacist is always willing to offer advice and from him simply doing a free blood pressure check for me, it had what I can only describe as a snowball of medical issues which would not have been identified without Sri’s kindness for which I am extremely grateful. I highly recommend this pharmacy and am so grateful for their staff’s kindness and support. Thank you for all you do for my family. |
By: | MalcB |
| Feb 2 2023 | |||
Come here regularly, always pleasant and helpful. |
By: | Anonymous |
| Dec 24 2021 | |||
Rude aggressive little man is the Pharmacist here, nasty attitude, our prescriptions are rarely filled correctly, there is always an issue, we have to wait for items or its not ready, God forbid you make a query, this man scares me. |
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