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Pharmacy Services | ||||
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Patient Ratings | ||||||||||||
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![]() | By: | MariaK |
| Jul 22 2019 | ||
Excellent service I have been using Well Pharmacy for a couple of years now and I cannot say enough good things about them. They are honest, efficient and always provide great service! And my repeat prescriptions always on time and correct ! Thank you! Reply from Well Cross Gates - 42 Austhorpe Road Fri, 26 Jul 2019 09:22:02 +0100 Hello, Thank you for your message informing us of the excellent service you receive from our Cross Gates Pharmacy. We appreciate your feedback and the Regional Manager, who is responsible for pharmacies in the area has been informed. It is great to hear how efficient and friendly they always are and how your prescriptions are always on time. The Regional Manager will ensure this feedback is passed on to the store team and they are congratulated for their feedback. Thank you once again for taking the time to bring this to our attention. You can always contact us directly by emailing yourexperience@well.co.uk. Kind Regards, Well Pharmacy Superintendent's Team |
![]() | By: | SD |
| Jul 16 2018 | ||
following a medical episode the staff here went beyond the call of duty, when a very old relative arrived in the Pharmacy distressed and very ill. After organising GP's help they sorted everything needed beyond what was simply required to be done.
Since, they all have been extremely helpful, always smiling however busy they are.
Having used this Pharmacy for a number of years the current staff are fantastic. The Pharmacist, and the team are a credit to the NHS and the company. Thank you all for your recent and current help.
pp Sam D. Reply from Well Cross Gates - 42 Austhorpe Road Thu, 19 Jul 2018 16:09:56 +0100 Dear Sam, Thank you very much for taking the time to leave your wonderful feedback. I am very glad to hear that they were so understanding and helpful towards your relative. All of our pharmacies strive to deliver the best possible customer service, so it is really rewarding to hear that they are achieving this. I will ensure your feedback is passed on to the Regional Manager, who I am sure will want to congratulate them personally. Once again, thank you for leaving your feedback. Yours sincerely, Katrina |
![]() | By: | Fern Barker |
| Jul 13 2018 | ||
Amazing staff!
Staff are always polite and willing to go the extra mile to help. I have had a few problems with my GP in regards to my & my families prescriptions but the Pharmacist (Sorry I have forgotten his name) always helps where he can. There is no other pharmacy I will use (unless I absolutely have to go else where) & recommend to everyone.
If I ever have a problem that can't be rectified on that day the pharmacist will have it sorted on the next available day & rings to let me know everything is sorted & the medication is ready to collect.
Once again amazing staff no better pharmacy in my area! Reply from Well Cross Gates - 42 Austhorpe Road Wed, 18 Jul 2018 15:00:22 +0100 Dear Sir/Madam, Thank you for leaving your feedback for Well pharmacy on Austhorpe Road. It is really lovely to hear that our pharmacy team are providing excellent customer service. I will ensure your feedback is passed on to the Regional Manager for this pharmacy and I am sure they will want to congratulate them personally. Once again, thank you for taking the time to leave your feedback. Yours sincerely, Katrina Pharmacy Superintendent’s Team |
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