LloydsPharmacy is a pharmacy near Bournemouth and provides a list of services listed below if available. The pharmacy has 4 reviews with a rating of 1 stars out of 5.
Pharmacy Services
(NHS): Emergency contraception
(NHS): NHS Health Check
(NHS): Stop smoking service
(NHS): Supervised consumption of medicines
(NHS): Vaccination service
(Non-NHS): Blood pressure monitoring
(Non-NHS): Emergency contraception
(Non-NHS): Seasonal flu vaccination service (not at risk groups)
(Non-NHS): Type 2 diabetes screening
(Non-NHS): Vaccination service
Appliance dispensing
Appointment booking for consultations not required
Medicines use review (MUR) service
New medicine service
Prescription collection from local General Practices
Prescription delivery service
Private consultation room
Seasonal flu vaccination service (at risk groups)
Care Provider Location and near by additional services
Patient Ratings
Excellent
Good
Ok
Poor
Terrible
4
Patient Reviews
LloydsPharmacy
By:
James Taylor
Rating:..
Sep 9 2019
Always kept waiting,
i normally put my order into my doctors, which is next door, on a monday, and collect on a friday,
when i go to collect, im told it will be anywhere between 45min-1hour wait, just for them to bag it up and label it,
absolutly shocking
they are always very busy, and more times than none, people queing up nearly out the door to collect their things. if i drove and was able to get to another pharmacy i would. Original Comment Report...
Reply from LloydsPharmacy Mon, 09 Sep 2019 16:07:17 +0100
Hi James
Thank you for taking the time to post your review. I apologise for the disappointing service and wait times you've experienced when visiting our pharmacy. I understand this must have been very frustrating, especially as you have given the pharmacy plenty of time to dispense your prescription.
I will ensure your feedback is recorded and shared with the Regional Management Team, who will take any appropriate action found to be necessary.
I apologise for any inconvenience caused and hope you see an improvement in future.
Jas
LloydsPharmacy
By:
Anonymous
Rating:..
Jul 20 2019
However this branch remains open is beyond me. Almost every prescription that I hand in takes 5 days to be available, fine if not in a hurry but life healing medication is an other thing. Original Comment Report...
Reply from LloydsPharmacy Mon, 22 Jul 2019 12:11:25 +0100
Hi there
Thanks for taking the time to post your review. I am very sorry to hear you feel this way and I apologise for the wait times. We appreciate your feedback on this matter and will ensure this is shared with the Regional Management Team.
In the meantime, have you since received your medication? If not, please call our Customer Care Team on 0345 600 3565 and select option 2 as soon as you can.
I apologise for any inconvenience this may cause.
Jas
LloydsPharmacy
By:
F.L
Rating:..
Apr 10 2018
Service has been terrible since the other local branch closed. It's a small pharmacy which is totally overwhelmed with the local need. I have not had my prescription on time , ready or even ordered from GP's when due since the beginning of the year.
I have always used my local pharmacy but not from now! Had enough of being in pain unduly.
I will be going elsewhere from now.
Hand on heart I cannot recommend this place at all. Original Comment Report...
Reply from LloydsPharmacy Wed, 11 Apr 2018 14:35:59 +0100
Hi,
I am sorry to read of the issues that you have had. Please call in on 0345 600 3565 option to discuss this matter further.
Kind regards
Lloydspharmacy Customer Care Team
