whilst already waited half an hour for a scheduled appointment, my 10 year old started trying on some glasses (come on we have all done it). whilst picking up a pair, it slipped and fell onto the desk (pair was 2nd from the bottom on the wooden holder), whilst putting them back, the pair above also fell...I was telling him to put them back and not to worry it was an accident, however, the person behind the counter had other ideas..... tut loudly, sighed, told my son to get off his chair, moved the chair and told him to sit next to me, no please or thank you. I was absolutely disgusted that they spoke to me in this way, never mind my 10 year old son. should have gone to specsavers!!!
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