I am so disappointed with the service my elderly mother has NOT received. Around 28.9.22 we had a home visit appointment. I placed an order for glasses for my elderly mother. The payment was processed and paid a few days after the home visit. It is now 18.11.22 and my mother and I are non the wiser where the glasses are. The payment was processed and paid a few days after the home visit I have telephoned Specsavers 2-3 times a day for the past three weeks and nobody can tell me, what has happened to the processing of the order. Furthermore, despite my many telephone calls and voicemail messages no one has returned my concern. There is no named person responsible to provide the glasses or process a refund, why? Nobody returns my telephone inquiry. I would not recommend this home service to friends and elderly family members; it does not work. :(

Two people i care for got sold really expensive glasses and they are unable to use them as totally wrong prescription for them. Will never recommend this company again. They are nothing to do with specsavers the shop