I am an elderly lady, a customer of your shop in Station Rd Fulwell, and really wanted to voice my opinion of the first-class service I always receive when I need it, the entire staff are lovely, very friendly, a special word for the young lad, James, on reception, it really is a pleasure to speak to him, he is so respectful and efficient, which means a great deal to us elderly customers, they really are a credit to their employers xxx thankyou Mrs H BINYON xx