Went in to get a pair of broken glasses repaired. I was toldthat they were unrepairable. I chose a new (very expensive) pair using my current prescription and paid in full. I was told they would call me when the glasses were ready. After waiting almost a month I called to ask how much longer they wuld take only to be told that they had been waiting for me for some time.I was then subjected to a sales pitch rather than asked if all was well. Whilst the glasses were very comfortable I could not read my computer screen with them. Since these were supposedly the same prescription as my previous lens, and since I used them mainly for computer use, I did not anticipte a problem. However, I can read the screen better without my new glasses.The assistant seem to know nothing of their trade. I was told it wasnot possible to polish light scrtacthes out of my driving glasses. I would need new lens! Untrue.I have asked for a refund.They are only interested in milking their loyal customers since ownership changed from Boots to Scrivens. Avoid.
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