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Patient Ratings | ||||||||||||
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![]() | By: | Anonymous |
| Apr 14 2018 | ||
Wonderful friendly and patient staff, both my children and myself have had our eyes tested. There is aware and welcome atmosphere and nothing is to much for the staff |
![]() | By: | Anonymous |
| Dec 3 2016 | ||
Found the opticians staff friendly and helpful. Got my daughter's eyes test and follow on appts promptly and at a time which suited me and my daughter. Glasses and follow up visits all went smoothly. My daughter actually likes going to this opticians on a regular basis. Happy, good and quick service, good all rounder for whole family. |
![]() | By: | Anonymous |
| Nov 7 2015 | ||
I have worn glasses for fifty years. I visited this practice when the branch in Rock Ferry (which I had used for thirteen years) changed hands. I was very pleased with my eye test. However, I experienced difficulties with my new glasses and was disappointed with the aftercare service. I found the member of staff advising me to be most unhelpful. After three months and two return visits I finally received a replacement pair which used a different type of lens. I continued to experience difficulties but had lost all confidence in the ability of the practice to solve the problem. I reverted to my old glasses and eventually visited another practice. The problem was identified in a matter of minutes. I was fitted with a new pair of glasses that I drive home in and have worn ever since. The price was half that of the pair supplied by Price Wynne. |
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