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Patient Ratings | ||||||||||||
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![]() | By: | Anonymous |
| Jun 6 2023 | ||
Avoid ICareCentre Opticians - Owner Prioritizes Finances Over Customer Care My experience at ICareCentre Opticians was a complete disappointment. Not only did they provide low-quality eyeglasses, but their customer service was appalling. It became evident that the owner prioritized customers based on how much they had spent, completely disregarding those who didn't meet his financial expectations. The owner's attitude towards customers was abysmal. If you didn't spend a significant amount of money with them, they simply didn't care about your concerns. When seeking assistance, I was repeatedly brushed off and told to come back another time. However, even when I returned as instructed, the staff members still seemed clueless and unprepared to help. It's disheartening to encounter a business that values money over customer satisfaction. The owner's blatant disregard for anyone who didn't meet his financial criteria is a clear indication of their lack of integrity and genuine care for their customers. I strongly urge you to avoid ICareCentre Opticians if you value quality customer service and expect your concerns to be addressed, regardless of the amount of money you've spent. There are plenty of other opticians out there who prioritize customer satisfaction and will provide you with the assistance you deserve. Opticians that do care about you concerns: 1. Specsavers Luton Address: 36 George St., Luton LU1 2AZ 2.Vision Express Address: Floor 0, The Mall, 94, Luton LU1 2TQ |
![]() | By: | Anonymous |
| Jun 6 2023 | ||
Avoid ICareCentre Opticians - Owner Prioritizes Finances Over Customer Care My experience at ICareCentre Opticians was a complete disappointment. Not only did they provide low-quality eyeglasses, but their customer service was appalling. It became evident that the owner prioritized customers based on how much they had spent, completely disregarding those who didn't meet his financial expectations. The owner's attitude towards customers was abysmal. If you didn't spend a significant amount of money with them, they simply didn't care about your concerns. When seeking assistance, I was repeatedly brushed off and told to come back another time. However, even when I returned as instructed, the staff members still seemed clueless and unprepared to help. It's disheartening to encounter a business that values money over customer satisfaction. The owner's blatant disregard for anyone who didn't meet his financial criteria is a clear indication of their lack of integrity and genuine care for their customers. I strongly urge you to avoid ICareCentre Opticians if you value quality customer service and expect your concerns to be addressed, regardless of the amount of money you've spent. There are plenty of other opticians out there who prioritize customer satisfaction and will provide you with the assistance you deserve. Opticians that do care about you concerns: 1. Specsavers Luton Address: 36 George St., Luton LU1 2AZ 2.Vision Express Address: Floor 0, The Mall, 94, Luton LU1 2TQ |
![]() | By: | Anonymous |
| Jun 6 2023 | ||
Avoid ICareCentre Opticians - Owner Prioritizes Finances Over Customer Care My experience at ICareCentre Opticians was a complete disappointment. Not only did they provide low-quality eyeglasses, but their customer service was appalling. It became evident that the owner prioritized customers based on how much they had spent, completely disregarding those who didn't meet his financial expectations. The owner's attitude towards customers was abysmal. If you didn't spend a significant amount of money with them, they simply didn't care about your concerns. When seeking assistance, I was repeatedly brushed off and told to come back another time. However, even when I returned as instructed, the staff members still seemed clueless and unprepared to help. It's disheartening to encounter a business that values money over customer satisfaction. The owner's blatant disregard for anyone who didn't meet his financial criteria is a clear indication of their lack of integrity and genuine care for their customers. I strongly urge you to avoid ICareCentre Opticians if you value quality customer service and expect your concerns to be addressed, regardless of the amount of money you've spent. There are plenty of other opticians out there who prioritize customer satisfaction and will provide you with the assistance you deserve. Opticians that do care about you concerns: 1. Specsavers Luton Address: 36 George St., Luton LU1 2AZ 2.Vision Express Address: Floor 0, The Mall, 94, Luton LU1 2TQ |
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