Premier Vision is an optician near Thornbury and provides a list of services listed below if available. This optician has 13 reviews with a rating of 4 out of 5.
Opticians Location and near by additional services
Patient Ratings
Excellent
8
Good
Ok
Poor
Terrible
5
Patient Reviews
Premier Vision
By:
tina
Rating:..
Jun 24 2020
friendly, helpful and knowledgable optician explained everything in detail answeted all wuestionsi had. staff friendly and helpful i didn't feel rushed or pressured to buy most expensive. good choice of frames and prices
Premier Vision
By:
Steve Knowles
Rating:..
Aug 4 2019
From arriving for my eye test, to leaving after my prescription glasses were collected, I found the whole experience to be really good, every member of staff I spoke to were very polite and professional, everything was explained in full, and there was a great choice of frames at very reasonable prices, I was advised to go to this outlet by other members of my family, I'm pleased to say I glad I did, I would certainly recommend to friends, and other members of my family. Original Comment Report...
Premier Vision
By:
Alexvjv
Rating:..
Jul 31 2019
Turned up for an eye test appointment on time to be told the optician would not be in for another hour. No apology or explanation Suggested i might want to do some shopping and call back or alternatively i could sit in their waiting area for an hour. Decided that I was not happy with either option and left. Not sure why they could not have rung me in advance to let me know the situation, but presumably that would have taken some of their time which was important whereas mine clearly was not Original Comment Report...
Reply from Premier Vision Fri, 09 Aug 2019 19:01:06 +0100
We sincerely apologize for your experience and thank you for bringing this to our attention. This is not the quality of service we strive to achieve.
Would it be possible for you to send me and email with your full name and the date of the visit and will look into went wrong on this particular occasion?
Regards
Steven Baker, Operations Manager
steven.baker@premiervision.co.uk