I would like to comment on the excellent service received from the team. My Mother in Law who is 85, resident in a care home and suffers from Dementiia has just received her new glasses. We are delighted with the quality of the glasses but the main point of this review is to comment on the way optician conducted the examination. He was simply quite brilliant with my Mother in Law: so patient, understanding, gentle and caring in completing a very through and professional job.
Original Comment Report...

My father has been using In-House Mobile Opticians for the past 3 years (for both his prescription and reading glasses) and we could not be happier with the service they provide. All staff are professional, polite and very accommodating. One in particular is always very helpful and easy to talk to. He is attentive to my father’s needs and takes the time to make sure we are happy and informed. He gives professional advice and explains clearly the issues with my father’s vision and how best to support him. This member of staff also goes out of his ways to make follow up referrals and share information with other professionals, as necessary. In-House Mobile Opticians provide quality care and exceptional customer service and we would highly recommend them.
Original Comment Report...

Really personal and friendly service. Nothing is too much trouble. Honest advice too. The optician told my mum that her prescription hadn't changed and just adjusted her glasses rather than selling her new ones which I really appreciated. Would definitely recommend to anyone who needs a home eye test.
Original Comment Report...