I was an inpatient for surgery and the overall temperature in the ward was incredibly hot due to good weather outside, all in patient rooms and areas need individual air conditioning units to control the temperature as even a bar of chocolate in my bedside melted, it was particularly hot for all the nursing staff working too. Fly screens at the bedroom windows would stop all the insects from entering the rooms attracted by any night lights. The mobile CT and MRI scanner lorries parked outside were continuously noisy throughout the night making whirring noises which echoed around the car park. All staff I met were attentive, caring and extremely helpful making my stay a really positive experience.

Thank you all so much for the amazing care I received yesterday. Everyone on the team from arrival to going home looked after me with the utmost kindness, care, professionalism and good humour. The experience couldn’t have been better. Many, many thanks to you all - you’re a great team!