Name | Queens Road Pharmacy | ||||||
Address | 389 Queens Road New Cross Gate SE14 5HD | ||||||
Phone | 0207 635 5800 | ||||||
Fax | 0207 635 6518 | ||||||
Website | |||||||
lch.queensroadpharmacy@n | |||||||
Rating | ![]() | ||||||
E Prescriptions | Available | ||||||
Status : | Closed | ||||||
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Name | Queens Road Pharmacy | ||||||
Address | 389 Queens Road New Cross Gate SE14 5HD | ||||||
Phone | 0207 635 5800 | ||||||
Fax | 0207 635 6518 | ||||||
Website | |||||||
lch.queensroadpharmacy@n | |||||||
Rating | ![]() | ||||||
E Prescriptions | Available | ||||||
Status : | Closed | ||||||
Share |
| ||||||
See More Pharmacies near here | |||||||
Pharmacy Information | |
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Day | Opening Times | |
Monday | 09:00-14:00 - 15:00-21:00 | |
Tuesday | 09:00-14:00 - 15:00-21:00 | |
Wednesday | 09:00-14:00 - 15:00-21:00 | |
Thursday | 09:00-14:00 - 15:00-21:00 | |
Friday | 09:00-14:00 - 15:00-21:00 | |
Saturday | 09:00-14:00 - 15:00-21:00 | |
Sunday | 08:00-21:00 |
Pharmacy Services | ||||
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Excellent | 1 |
Good | 1 |
Ok |
Poor |
Terrible | 2 |
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I have ordered my medication as I always did then I called after 10 days I was out of stock. Michael answered the phone and was very rude and muted my call. I have diabetes and I need my medication on time. I never experienced rudeness like that in my life. Also staff don’t bother to answering the phone. Unfortunately I need to choose another pharmacy because I put myself at risk to not to have my diabetes medication on time. |
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I am very happy with the service I received and the convenience of the time of bissenss as I have had a lot of problems with other pharmacy's I have used I have been on a repeat prescription for over 10 years and would recommend this place to anyone who asked an thank them for the professional conduct |
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I have used this pharmacy for 30 years. On Sunday my wife required female sanitary products urgently. I bought 2 boxes of Tampax and one was not suitable. I paid by contactless card and no receipt was given. On trying to return the unused type I was told that they had not been purchased at the store.I insisted that they had been and was asked for the receipt (which I had not been given). When I pointed out that every for sale product in the pharmacy was marked with an identical label to that on the box I was returning I was then told that they could not open the till to give a refund. All this was in front of customers and staff which, as a 73 year old man, purchasing sanitary products, I found embarrassing. By this time the amount of the refund was less important than the fact that all 3 members of staff were being deliberately awkward and obstructive. My wife and myself visit the pharmacy regularly for repeat prescriptions etc but I will now use the local private pharmacy - at least two of the staff knew me as a regular customer and I can only assume that they took the attitude they did because I am elderly and they thought that they could get away with it! I will now check the Sale of Goods Act and I am sure that by not refunding the purchase price the staff are acting outside the law and if so I will contact consumer rights dept. at Lewisham Council.
Original Comment Report... |