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NameRowlands Pharmacy
Address151-153 Copnor Road
Portsmouth
PO3 5BS
Phone02392 663410

Websitehttps://www.rowlandspharm

Email

RatingBestCareCompare star rating 3 Reviews
E PrescriptionsAvailable
Status :Open
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 Pharmacy Information
With over 500 pharmacies nationwide, we are the UKs longest established chain of local community pharmacies.

We have acquired years of experience and knowledge to help improve the health and wellbeing of our customers and their families.

Our fully qualified pharmacists are on hand to listen, advise and answer any queries or concerns that you have about your medicines and with our Prescription Collection Service at your disposal, we can save you time and trouble too.

Rowlands Pharmacy is a pharmacy near Portsmouth and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 2 reviews with a rating of 3 out of 5.
  Opening Times    Open
DayOpening Times
Monday09:00-18:00
Tuesday09:00-18:00
Wednesday09:00-18:00
Thursday09:00-18:00
Friday09:00-18:00
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  Pharmacy LocationDirections
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Pharmacy Services
  • (NHS): Emergency contraception
  • (NHS): Minor ailment service
  • (NHS): Needle and syringe exchange
  • (NHS): Stop smoking service
  • (NHS): Supervised consumption of medicines
  • (Non-NHS): Blood pressure monitoring
  • (Non-NHS): Inhaler technique service
  • (Non-NHS): Seasonal flu vaccination service
  • (Non-NHS): Vaccination service
  • (Non-NHS): Weight management
  • Inhaler recycling
  • Medicines use review (MUR) service
  • New medicine service
  • Private consultation room
  • Seasonal flu vaccination service
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   Patient Ratings
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Excellent
 

Good
 

Ok
1

Poor
1

Terrible
1

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Patient Reviews

Rowlands Pharmacy
By:Anonymous
Date:Mar 28 2020
Rating:Star Rating
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Once again I went to this pharmacy to collect my insulin and my other diabetic medication which keeps me alive to find it was all shut up with my medicine and other customers inside. i didn’t really want to go out with the corona virus about but I needed my prescription. So I trying ringing the other Rowlands like eastney and Fratton road and all I got was basically tough.... I was speechless at the way I was spoken to, So I phoned by doctors and they were so helpful but also furious with Rowlands as they were already snowed under with patients worrying about the current situation but were be being bombarded with people like myself that couldn’t get their prescriptions, the lovely lady I spoke to recommended Copnor Pharmacy to help me and what a superb job they did... I had to wait a while (but that didn’t matter, i will be eternally great-full for what they did) they were extremely busy with other customers that were queuing down the road but they sorted out my problem and got my prescription back from Rowlands,,, as I was waiting and having a chat with fellow waiters about how kind the pharmacist and his staff were, nothing is too big for his customers and how they always go the extra mile for them I decided I would never set foot in another branch of Rowlands again it it seems that this goes for many many others. Copnor Pharmacy was inundated with their own customers and hundreds of Rowlands that were in the same boat as myself and they deserve a medal... Goodbye Rowlands it seems like a regular occurrence it’s either got no staff or a pharmacist, the branch and the company are diabolical and reading their rubbish above makes me sick “”We have acquired years of experience and knowledge to help improve the health and wellbeing of our customers and their families. Our fully qualified pharmacists are on hand to listen, advise and answer any queries“” This should be taken down, there is never a pharmacist in this shop to (or some others I’ve been to) speak too. The

Rowlands Pharmacy
By:Anonymous
Date:Dec 3 2018
Rating:Star Rating
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I have been using the pharmacy at Copnor for 32 years and had not had any problems, until it was taken over by Rowlands. Since I have experienced a number of problems including late prescriptions being processed, late opening on Saturdays, items left in the fridge necessitating re visiting the pharmacy. I have a number of prescription only items on a regular basis and I can only describe the pharmacy as inadequate. I have since changed to a new pharmacy.

Original Comment Report...

Reply from Rowlands Pharmacy
Tue, 11 Dec 2018 09:52:18 Z

Thank you taking the time to share your feedback detailing your experience while visiting our pharmacy. We would like to apologise for your experience as it describes a level of service below our expectations, however we would like to thank you for providing us with the opportunity to put this right. We will share your experience with the Divisional Business Manager for this area who we are certain will review your concerns with the branch team to ensure that appropriate action is taken to improve the customer service in the future. Once again please accept our apologies and assurance that your feedback will be followed up. Should you have any further concerns please do not hesitate to contact our patient experience team by emailing complaints@rowlandspharmacy.co.uk

Rowlands Pharmacy
By:darlindee
Date:Sep 29 2018
Rating:Star Rating
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I had nominated Rowlands pharmacy on Copnor Road today for collection of my parcel that was needed to collect today. I had checked on the website for opening hours before this nomination. I received the text from the delivery company that it was ready for collection. I have gone down to collect it to find the shop closed!! How inconvenient. When I went into the shop next door to ask if it was their dinner hour, the reply was,no sometimes they are open all day on a Saturday and sometimes not! I think this should be put on their website as now I cant collect until Monday! - Not good for me, and possibly other.

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Rowlands Pharmacy, 151-153 Copnor Road,Portsmouth,PO3 5BS

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