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NameWell Leeds - Swinnow Road
Address190 Swinnow Road
Pudsey
LS28 9AR
Phone0113 257 6881

Websitehttps://www.well.co.uk

Email nhspharmacy.pudsey.wellp

RatingBestCareCompare star rating 4 Reviews
E PrescriptionsAvailable
Status :Open
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 Pharmacy Information
We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.

Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.

Our pharmacies

We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.

As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.

Well Leeds - Swinnow Road is a pharmacy near Pudsey and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 2 reviews with a rating of 4 out of 5.
  Opening Times    Open
DayOpening Times
Monday08:30-18:00
Tuesday08:30-18:00
Wednesday08:30-18:00
Thursday08:30-18:00
Friday08:30-18:00
Saturday09:00-12:00
SundayCLOSED
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  Pharmacy LocationDirections
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Pharmacy Services
  • (NHS): Chlamydia screening and treatment
  • (NHS): Domiciliary support service
  • (NHS): Inhaler technique service
  • (NHS): Medication review service
  • (NHS): Minor ailment service
  • (NHS): Post-discharge support
  • (NHS): Supervised consumption of medicines
  • (Non-NHS): Blood pressure monitoring
  • (Non-NHS): Healthcheck
  • (Non-NHS): Inhaler technique service
  • (Non-NHS): Seasonal flu vaccination service
  • (Non-NHS): Stop smoking service
  • (Non-NHS): Vaccination service
  • (Non-NHS): Weight management
  • Appliance dispensing
  • Appointment booking available
  • Appointment booking not required
  • Medicines use review (MUR) service
  • New medicine service
  • Prescription collection from local GPs
  • Private consultation room
  • Public Health
  • Seasonal flu vaccination service
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   Patient Ratings
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Excellent
1

Good
 

Ok
 

Poor
1

Terrible
2

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Patient Reviews

Well Leeds - Swinnow Road
By:Darren Whitehead
Date:Mar 24 2022
Rating:Star Rating
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The girls who work at the pharmacy are all lovely and helpful. However, the main pharmacist is downright ignorant, arrogant and rude. I'm 59 years of age and have a lot of health issues. I collect monthly dosset boxes but every single month my boxes are never ready regardless I need my morning medication I'm made to wait while tea time every month. I'm also on some other medication that I have to collect twice weekly and at the start of this week I'd had enough of him and said I was changing pharmacies for my boxes but would stay at Wells until my other prescription which still had 4 weeks of validity remaining and when I went in yesterday for my final dosset box that wasn't, as per normal, ready last week the horrible, horrible man had one more nefarious act to pull on me and gave me my other prescription to take elsewhere when already agreed would continue there until it expired the end of April. I then spent all morning going to pharmacy after pharmacy until I finally found one who had the medication I needed. My name is DARREN WHITEHEAD and the pharmacist should be removed. Look at the reviews 2.3 which says it all.

Well Leeds - Swinnow Road
By:Anonymous
Date:Jun 9 2021
Rating:Star Rating
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Rude staff. Pharmacist extremely arrogant. Never answer the phone which during this pandemic is so important. Blame you for prescription not being ready. Called me a liar when I said I’d had a text to say it was. Every visit is worse than the last. Only visit out of necessity and convenience.

Well Leeds - Swinnow Road
By:Anonymous
Date:Apr 4 2018
Rating:Star Rating
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I use this chemist quite often and that's only because it's the only chemist local to me.. I find the staff rude (one in particular) they can never find my meds when i come to collect, I've even been and they're not ready (after having my prescription for over a week) one time even blaming me saying I hadn't handed my prescription in! I use their 'repeat prescription service' and they even manage to mess that up by putting wrong date in which to collect them!

Original Comment Report...

Reply from Well Leeds - Swinnow Road
Wed, 04 Apr 2018 16:31:53 +0100

Dear Sir/Madam, thank you very much for taking the time to share your disappointing experience. Please may I take this opportunity to apologise for the service you have received from our staff members. I would like to assure you that customer service is of paramount importance to us and we take all feedback extremely seriously so that we are able to look at the ways in which we can improve our service. This feedback is extremely valuable in allowing for us to make the necessary changes to improve our service. Thank you once again.

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Well Leeds - Swinnow Road, 190 Swinnow Road,Pudsey,LS28 9AR

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