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| Name | Well Heathfield - Hucknall Road | ||||||
| Address | Hucknall Road Kibworth Close Heathfield NG5 1NA | ||||||
| Phone | 0115 960 4140 | ||||||
| Website | https://www.well.co.uk | ||||||
| nhspharmacy.heathfield.w | |||||||
| Rating |  21 Reviews | ||||||
| E Prescriptions | Available | ||||||
| Status : | |||||||
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| See More Pharmacies near here | |||||||
| Pharmacy Information |
| We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.
Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.
Our pharmacies
We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.
As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.
Well Heathfield - Hucknall Road is a pharmacy near Heathfield, Nottingham and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 19 reviews with a rating of 3 out of 5. |
| Day | Opening Times | |
| Monday | 08:15-18:45 | |
| Tuesday | 08:15-18:45 | |
| Wednesday | 08:15-18:45 | |
| Thursday | 08:15-18:45 | |
| Friday | 08:15-18:45 | |
| Saturday | CLOSED | |
| Sunday | CLOSED | |
| Pharmacy Services | ||||
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| Excellent | 6 |
| Good | 2 |
| Ok | 1 |
| Poor | 1 |
| Terrible | 11 |
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They never answer the phones and when you go in person you can stand at the desk for 15 minutes before they even acknowledge you . After waiting 20 mins told items were not in stock . Therefore when asked if I could take my prescription elsewhere they suddenly had the items in stock and I had to wait another 20 minutes for them to bag them up. Absolutely awful . My prescription has been sent through because I need it that day not because I need it a few days later. Was very evident that they were being lazy and choosing not to do the prescription when I was there . When back the next week to pick up another prescription , told that my prescription put through on Monday would not be ready till Thursday afternoon . Unacceptable . | |||||||
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I find this pharmacy very frustrating. Every time I go for my repeat it is never there. I have changed to this doctors/pharmacy due to my previous doctor retiring and my previous pharmacy knocks spots off this one. They had ALWAYS got my prescription ready but these never have. I've got to a point where I dread going in. | |||||||
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I am touched to report that I am often treated with such courtesy, kindness and care at this pharmacy that I am feeling very grateful for the place because of its warm-hearted staff.
Thank you kindly for doing what you do! Original Comment Report... | |||||||
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