I am afraid I have to endorse the negative reviews on this site as far as the pharmacists are concerned The front of shop staff are invariably welcoming, efficient, polite, enthusiastic and knowledgeable, and fully merit the accolades given in the posts The problems start when they go off to get a pharmacist-then you get the uncalled for gratuitously offensive treatment so accurately described I got mine when I called recently about a changed prescription as I await a heart bypass I have read of a sociological experiment whereby perfectly ordinary people were given white coats to wear and required to interact with others who were dressed in ordinary clothes Those in white coats were observed to assume "something of a God complex" and behave in a high and mighty way, being sarcastic and demeaning towards the others Apparently the behaviour is even more marked where those in white coats have an inferiority complex to start with or some sort of "chip on the shoulder" For the future I could simply ask the surgery to send my prescriptions to another chemist but my experience of life is that it is probably the same wherever you go My gratitude is for the NHS for providing this site to let of a little steam and realising that it is the same for everyone