I've phoned multiple times over two days to ask a question on behalf of an elderly patient I'm supporting as a volunteer. Nobody ever answers the phone and eventually it just cuts off. How are elderly patients who can't leave home supposed to get help?

The worst pharmacy you can have. The people working here are like Gods, they make you come in an hour even though they texted beforehand that your meds are ready. When you arrive it turns out they can't find them and you have to wait until they order from somewhere else. (This has already happened twice). When you call to make sure your medication is ready when you arrive, they hang up the phone. Rude, even though I tried my best because I thought they would finally know they were dealing with cultured people. Now I have had enough. I am changing it and I hope I never have to come here. I do not recommend it to anyone. I persevered one year, one year too many.

With the Co-op i did not have to worrt about having to order repeat prescriptions; it was done by them. I am supposed to have medication delivered and in the past this had not always happened. sometimes the excuse has been that they are waiting for something to come in. it did not occur to them that I may be waiting urgently for a particular item and they could have rung me to check. My eye drops expire tomorrow but my attempts to contact them by phone today are met with a cutting-off of my calls. There is no delivery on Saturdays. Adelay until Monday could contribute to my deteriorating eye sight