I visit this pharmacy regularly for my self and my famiy, over may years and have seen a lot of changes with the different employers take overs. Ive got to know the staff and are on first name terms with them all even when they have nes staff they have all been very welcoming to me , One member of staff has been there forever and does their up most to help all the customer's, as do all the staff, I recently had a problem witn my doctors and my medication, I was going to go to one of these internet ones but this member of staff sorted it and every thing is fine, its been so helpful to me as I have a lot of meds, even though they are short staffed most of the time they still act professional, they also make me smile beacause we havd a laugh best medicine in the world. Original Comment Report...
Reply from Well Walsall - Beechdale Estate Thu, 07 Sep 2017 17:00:22 +0100
Dear Sir/Madam,
Thank you for your email in which you highlight the praiseworthy service you have received from the Well Pharmacy in Walsall - Beechdale Estate.
I can assure you that your feedback will be passed on to the branch team and highlighted to the Regional Development Manager (RDM), the latter of whom has ultimate responsibility of the pharmacies in the area, as I am sure they will be delighted to hear what a brilliant service they provide to you. I can assure you that we do have a reward scheme for situations such as this, and the team will be receiving recognition for their service.
Thank you again for your feedback. Should you have any further queries, please do not hesitate to contact me or one of my colleagues in the Superintendent’s Team and we will do our best to help.
Kind Regards,
Simon
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