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NameHetpole Pharmacy
Address398 Dedworth Road
Windsor
SL4 4JR
Phone01753 868594

Fax01753 868594

Websitehttps://www.manichem.co.u

Email hetpole@manichem.co.uk

RatingBestCareCompare star rating 3 Reviews
E PrescriptionsAvailable
Status :Open
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 Pharmacy Information
Hetpole Pharmacy is a pharmacy near Windsor and provides a list of services listed below if available. The pharmacy has 3 reviews with a rating of 3.7 stars out of 5.
  Opening Times    Open
DayOpening Times
Monday09:00-18:30
Tuesday09:00-18:30
Wednesday09:00-18:30
Thursday09:00-18:30
Friday09:00-18:30
SaturdayCLOSED
SundayCLOSED
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  Pharmacy LocationDirections
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Pharmacy Services
  • (NHS): Gluten-free food service
  • (NHS): Stop smoking service
  • (NHS): Supervised consumption of medicines
  • (Non-NHS): Blood pressure monitoring
  • (Non-NHS): Emergency contraception
  • (Non-NHS): Inhaler technique service
  • (Non-NHS): Seasonal flu vaccination service
  • (Non-NHS): Stop smoking service
  • (Non-NHS): Type 2 diabetes screening
  • Appointment booking available
  • Appointment booking not required
  • Inhaler recycling
  • Medicines use review (MUR) service
  • New medicine service
  • Prescription collection from local GPs
  • Prescription delivery service
  • Private consultation room
  • Public Health
  • Seasonal flu vaccination service
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   Patient Ratings
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Excellent
2

Good
 

Ok
 

Poor
 

Terrible
1

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Patient Reviews

Hetpole Pharmacy
By:Ian Curry
Date:May 30 2022
Rating:Star Rating
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Zero stars if I could. Aggressive and rude pharmacist (who actually said “to be honest with you, I’m not here to please patients and I’m not here to provide customer service”). The pharmacist refused to speak to me about alleged issues with the prescription I had brought in for my husband, despite discussing it loudly and in public with her colleague. My husband had broken his foot earlier in the day and had phoned to check that they had the medication in question. He had to go in on crutches after I failed to try and get the medication. Another refusal, so over to Tesco who dispensed within five minutes. We try to shop local … !

Hetpole Pharmacy
By:Jaybe
Date:Nov 7 2016
Rating:Star Rating
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I have used this pharmacy for over 30 years and always found the staff 'patient friendly'. On numerous occasions I have needed advice on different aspects of the medication I have needed and this has always been readily available and given. On occasions I have forgotten to order my prescription in a timely manner and the pharmacist has ensured that I have not run out of any necessary medication. I would recommend this pharmacy without reservation.

Original Comment Report...

Reply from Hetpole Pharmacy
Tue, 08 Nov 2016 10:32:43 Z

Thank you for your kind comments regarding your appreciation of the advice and support provided by the Pharmacists and Pharmacy staff at our Hetpole Pharmacy in Windsor. Our Pharmacy team work very hard to provide an excellent Pharmaceutical service to their customers and we are delighted that this has been recognised. We very much appreciate you taking the time to give this feedback, thank you. Manichem Group Head Office.

Hetpole Pharmacy
By:Anonymous
Date:Nov 7 2016
Rating:Star Rating
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Excellent service. They regularly review your medication. They are very helpful. It is ine of the best pharmacies I have used.

Original Comment Report...

Reply from Hetpole Pharmacy
Tue, 08 Nov 2016 10:37:08 Z

Thank you for your kind comments regarding your appreciation of the service provided by the Pharmacist and staff at our Hetpole Pharmacy in Windsor, who work hard to provide an excellent Pharmaceutical service to our local customers. We very much appreciate you taking the time to give this feedback, thank you. Manichem Group Head Office.

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Hetpole Pharmacy, 398 Dedworth Road,Windsor,SL4 4JR

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