| Name | Rowlands Pharmacy | ||||||
| Address | 13 Nayland Road Colchester CO4 5EG | ||||||
| Phone | 01206 852965 | ||||||
| Fax | 01206 855423 | ||||||
| Website | https://www.rowlandspharm | ||||||
| Rating |  8 Reviews | ||||||
| E Prescriptions | Available | ||||||
| Status : | Open | ||||||
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| Name | Rowlands Pharmacy | ||||||
| Address | 13 Nayland Road Colchester CO4 5EG | ||||||
| Phone | 01206 852965 | ||||||
| Fax | 01206 855423 | ||||||
| Website | https://www.rowlandspharm | ||||||
| Rating | 8 Reviews | ||||||
| E Prescriptions | Available | ||||||
| Status : | Open | ||||||
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| See More Pharmacies near here | |||||||
| Pharmacy Information |
| With over 500 pharmacies nationwide, we are the UKs longest established chain of local community pharmacies.
We have acquired years of experience and knowledge to help improve the health and wellbeing of our customers and their families. Our fully qualified pharmacists are on hand to listen, advise and answer any queries or concerns that you have about your medicines and with our Prescription Collection Service at your disposal, we can save you time and trouble too. Rowlands Pharmacy is a pharmacy near Colchester and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 7 reviews with a rating of 2 out of 5. |
| Day | Opening Times | |
| Monday | 09:00-13:00 - 14:00-18:00 | |
| Tuesday | 09:00-13:00 - 14:00-18:00 | |
| Wednesday | 09:00-13:00 - 14:00-18:00 | |
| Thursday | 09:00-13:00 - 14:00-18:00 | |
| Friday | 09:00-13:00 - 14:00-18:00 | |
| Saturday | CLOSED | |
| Sunday | CLOSED | |
| Pharmacy Services | ||||
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| Excellent | 2 |
| Good |
| Ok |
| Poor |
| Terrible | 6 |
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Have lived in Nayland road for 2 years and chose rowlands because it is close, both my partner and myself are disabled, her worse than me. I am now awaiting surgery and can no longer walk to pick up meds, i get a lift but leave it to last minute to go as it is never there when promised and am told to come back which means me getting another lift or i only get half of my prescribed meds, as of today 08/10/2023 i have been 6 days with no pain relief as they tell me there is a shortage, they have said this before but when you chack this it is untrue. my partner gets her meds delivered from Asda, always correct and on time, that's my next stop, goodbye rowlands. | |||||||
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This place has gone down hill. Been visiting for 18 years and last time I visited I was told the prescription for diabetic drugs would be processed in two weeks as they had no staff. Then today after they provided two days of antibiotics yesterday they told me they could not get the rest and I would have to drive 10 mins away go another chemist, when. I said I thought this was crazy as this chemist is on my road , the pharmacist replied “you wouldn’t drive for your sons health”The antibiotic is a well known simple antibiotic and Asda had full stick.i find the pharmacist in there rude unhelpful and really like they would rather be anywhere else in the world. I won’t be going back. Original Comment Report... Reply from Rowlands Pharmacy Mon, 23 Sep 2019 10:23:51 +0100 Thank you for taking the time to share your experience as we welcome all patient feedback as this provides us with a valuable insight into our services from the patient’s perspective and can inform service improvement. Please be assured that we are very sorry to learn of your experience of this branch. Our Patient Experience Team would like an opportunity to discuss this incident with you and reassure you. Please contact them on 01928750548 or via email on complaints@rowlandspharmacy.co.uk | |||||||
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went in for a prescription and the person who served me was obviously new or they just didn’t seem to care they hardly spoke to me and was very rude just grunted at me this made me feel very uneasy ... finally after a long wait I got my prescription I won’t be going there again Original Comment Report... Reply from Rowlands Pharmacy Tue, 08 Jan 2019 11:39:03 Z Dear Sir/Madam, Thank you very much for taking the time to share your disappointing experience. Please may I take this opportunity to apologise for the inconvenience caused. I would like to assure you that customer service is of paramount importance to us and we take all feedback extremely seriously. Your feedback is valued as it allows us an opportunity to improve our service. Should you have any further concerns please do not hesitate to contact our Patient Experience Team by emailing complaints@rowlandspharmacy.co.uk | |||||||
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