I have had the misfortune of having to use this service for some time to collect regular prescriptions using the online service. The prescriptions are more often than not late by several days and the staff appear unconcerned and indifferent. Yesterday I went to collect my prescription that I ordered on line three weeks ago only to be told they didn't have it. When I spoke to my Doctors, I was informed it was posted out to them over a week ago (apparently they no longer collect prescriptions from the surgery and there is no online link between them which defeats the object of an online service I think). I have now completely run out of my medication!! I wont be using this service again!! Absolutely appalling service. ***AVOID AT ALL COSTS!!!!****