The worst customer service anywhere in consett, there are usually two staff who serve you, but over a year just been one woman, she is discriminative and rude and puts you down in front of customers, she doesn't care if other people hear. When all that, after belittling me in front of customers, when the customer behind me laughed at me, the woman serving me laughed too, customers' prescriptions were openly and loudly discussed at the counter in front of anyone else waiting. I know there is supposed to be a private room but this option was not offered to me, she needs retraining and reminded that she is breaking all privacy laws.