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NameWell Alsager - Lawton Road
AddressUnit 1, Lawton Road
Alsager
Stoke-on-Trent
ST7 2AA
Phone01270 882 361

Websitehttps://www.well.co.uk

Email nhspharmacy.stokeontrent

RatingBestCareCompare star rating 4 Reviews
E PrescriptionsAvailable
Status :Closed
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 Pharmacy Information
We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.

Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.

Our pharmacies

We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.

As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.

Well Alsager - Lawton Road is a pharmacy near Stoke-on-Trent and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 4 reviews with a rating of 4 out of 5.
  Opening Times    Closed
DayOpening Times
Monday09:00-18:00
Tuesday09:00-18:00
Wednesday09:00-18:00
Thursday09:00-18:00
Friday09:00-18:00
Saturday09:00-13:00
SundayCLOSED
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  Pharmacy LocationDirections
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Pharmacy Services
  • (NHS): Domiciliary support service
  • (NHS): Inhaler technique service
  • (NHS): Medication review service
  • (NHS): Minor ailment service
  • (NHS): Post-discharge support
  • (NHS): Stop smoking service
  • (NHS): Supervised consumption of medicines
  • (Non-NHS): Blood pressure monitoring
  • (Non-NHS): Healthcheck
  • (Non-NHS): Inhaler technique service
  • (Non-NHS): Seasonal flu vaccination service
  • (Non-NHS): Stop smoking service
  • (Non-NHS): Vaccination service
  • (Non-NHS): Weight management
  • Appliance dispensing
  • Appointment booking available
  • Appointment booking not required
  • Medicines use review (MUR) service
  • New medicine service
  • Prescription collection from local GPs
  • Private consultation room
  • Public Health
  • Seasonal flu vaccination service
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   Patient Ratings
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Excellent
3

Good
 

Ok
 

Poor
 

Terrible
1

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Patient Reviews

Well Alsager - Lawton Road
By:Sean Rundle
Date:May 28 2018
Rating:Star Rating
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I use this store on numerous occasions every month. The staff and pharmacist bend over backwards to help in any way whatsoever. They are always polite and treat everybody as they would expect to be treated by you. Other pharmacies in the area are keen to get you dealt with and gone as soon as possible where here, the staff make sure you are happy before you leave. I would highly recommend this store to everyone. Thanks to you all

Original Comment Report...

Reply from Well Alsager - Lawton Road
Tue, 29 May 2018 09:16:19 +0100

Dear Sir/Madam, Thank you for taking the time to leave your wonderful feedback regarding Well on Lawton Road. Whilst all of our pharmacies aim to prove the best service possible, it is rewarding to hear that the pharmacy team are achieving this. This type of feedback is lovely to hear and the service you have received is commendable, which I will share with the Regional Manager. The Regional Manager is responsible for this pharmacy and I am sure they will want to congratulate them personally. Once again, thank you for leaving your lovely feedback. Yours sincerely, Katrina Pharmacy Superintendent’s Team

Well Alsager - Lawton Road
By:Anonymous
Date:Apr 26 2018
Rating:Star Rating
provider logo

I cannot compliment this pharmacy enough. I really effective team who all pulled together to help me out. I had run out of pills(oops!!!)and was going away. They made phone calls to the surgery, had a driver collect a prescription from the doctors - our surgery does not have an electronic service- and then offered to deliver the medicines to me. Really excellent service, and happy with it

Original Comment Report...

Well Alsager - Lawton Road
By:Anonymous
Date:Jul 28 2017
Rating:Star Rating
provider logo

Always very busy with excellent customer service. Staff very knowledgeable and pharmacists very professional. Always recommend this branch. Great location with good parking facilities and convenient opening times.

Original Comment Report...

Reply from Well Alsager - Lawton Road
Wed, 02 Aug 2017 10:52:05 +0100

Thank you for your message in which you highlight the praiseworthy service you receive from our colleagues at Well Alsager - Lawton Road. I can assure you that your feedback will be passed on to the branch team and highlighted to the Regional Development Manager (RDM), the latter of whom is responsible for our pharmacies in the area, as I am sure they will be delighted to hear what a good service they provide. Kind regards, Pharmacy Superintendent’s Team

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Well Alsager - Lawton Road, Unit 1, Lawton Road,Alsager,Stoke-on-Trent,ST7 2AA

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