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NameWell Enfield - Silver Street
Address66 Silver Street
Enfield
Middlesex
EN1 3EP
Phone0208 363 0823

Websitehttps://www.well.co.uk

Email nhspharmacy.enfield.well

RatingBestCareCompare star rating 7 Reviews
E PrescriptionsAvailable
Status :Closed
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 Pharmacy Information
We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.

Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.

Our pharmacies

We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.

As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.

Well Enfield - Silver Street is a pharmacy near Middlesex and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 7 reviews with a rating of 3 out of 5.
  Opening Times    Closed
DayOpening Times
Monday08:30-20:00
Tuesday08:30-19:00
Wednesday08:30-19:00
Thursday08:30-20:00
Friday08:30-19:00
SaturdayCLOSED
SundayCLOSED
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  Pharmacy LocationDirections
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Pharmacy Services
  • (NHS): Domiciliary support service
  • (NHS): Emergency contraception
  • (NHS): Inhaler technique service
  • (NHS): Medication review service
  • (NHS): Post-discharge support
  • (Non-NHS): Blood pressure monitoring
  • (Non-NHS): Healthcheck
  • (Non-NHS): Inhaler technique service
  • (Non-NHS): Seasonal flu vaccination service
  • (Non-NHS): Stop smoking service
  • (Non-NHS): Vaccination service
  • (Non-NHS): Weight management
  • Appliance dispensing
  • Appointment booking available
  • Appointment booking not required
  • Medicines use review (MUR) service
  • New medicine service
  • Prescription collection from local GPs
  • Private consultation room
  • Public Health
  • Seasonal flu vaccination service
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   Patient Ratings
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Excellent
4

Good
 

Ok
 

Poor
 

Terrible
3

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Patient Reviews

Well Enfield - Silver Street
By:GH
Date:Aug 22 2019
Rating:Star Rating
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I have lived in Enfield for nearly 40 years as an adult and have found this pharmacy very good. Staff are helpful, friendly and proactive. I am aware that others have had difficulties with repeat prescription requests made by the pharmacy to certain medical practices and it is the poor and in some cases antiquated systems of the medical practises that at fault. Would you believe that in 2019 some practices still use fax machines?!! (I do hope someone in the NHS reads this) The pharmacy appears well run and organised. Staff know what they are doing. I know of people the pharmacy has called to check they are OK having started a new course of medication that may have side effects. Long may this pharmacy continue.

Original Comment Report...

Reply from Well Enfield - Silver Street
Tue, 24 Sep 2019 12:39:27 +0100

Dear Sir/Madam, Thank you for taking the time to provide us with your feedback detailing your experience while visiting our pharmacy Whilst all of our pharmacies aim to provide the best possible customer experience, it is really rewarding to hear that the team are very helpful, friendly and proactive and are providing patients with an excellent service. I have forwarded your feedback on to the Regional Development Manager, who is responsible for the pharmacies in this area, and I am sure they will want to congratulate the team. Once again, thank you for taking the time to share your feedback. Yours sincerely, Chelsea Pharmacy Superintendents Team

Well Enfield - Silver Street
By:Anonymous
Date:Mar 1 2019
Rating:Star Rating
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This is my local pharmacy of choice. The pharmacist is helpful, knowledgeable and available. The other staff are pleasant and provide a consistently good service.

Original Comment Report...

Reply from Well Enfield - Silver Street
Thu, 07 Mar 2019 16:24:35 Z

Hello, Thank you for your kind words regarding the colleagues at Well Enfield - Silver Street. We appreciate you taking the time to inform us of the great service you receive. The regional manager who is responsible for pharmacies in this area has been informed, they can acknowledge this directly with the team. It is especially pleasing to hear how helpful the pharmacist is and that she is always available for advice. Thank you once again for taking the time to share this with us. Kind Regards, Well Pharmacy Superintendent's Team

Well Enfield - Silver Street
By:Anonymous
Date:Oct 9 2018
Rating:Star Rating
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I am afraid I find the main pharmacist so bullying and rude that I will no longer use this pharmacy. A shame as the other staff, including locum pharmacists, are pleasant and helpful.

Original Comment Report...

Reply from Well Enfield - Silver Street
Wed, 10 Oct 2018 11:10:13 +0100

Hello, Thank you for your message and I apologise for your experience at our Well Enfield - Silver Street Branch. Please be assured we take
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Well Enfield - Silver Street, 66 Silver Street,Enfield,Middlesex,EN1 3EP

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