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| Name | Well Highfields - Westway | ||||||
| Address | 128 Westway Highfields Stafford ST17 9YF | ||||||
| Phone | 01785 258 924 | ||||||
| Website | https://www.well.co.uk | ||||||
| nhspharmacy.stafford.wel | |||||||
| Rating |  4 Reviews | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
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| See More Pharmacies near here | |||||||
| Pharmacy Information |
| We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.
Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.
Our pharmacies
We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.
As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.
Well Highfields - Westway is a pharmacy near Stafford and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 3 reviews with a rating of 4 out of 5. |
| Day | Opening Times | |
| Monday | 09:00-17:30 | |
| Tuesday | 09:00-17:30 | |
| Wednesday | 09:00-17:30 | |
| Thursday | 09:00-17:30 | |
| Friday | 09:00-17:30 | |
| Saturday | 09:00-13:00 | |
| Sunday | CLOSED | |
| Pharmacy Services | ||||
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| Excellent | 3 |
| Good |
| Ok |
| Poor |
| Terrible | 1 |
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Over the last 6 months the customer service has improved dramatically. Now there seems to be regular pharmacy staff that have always got a smile for you, the repeat prescription service is getting better. Nothing is to much trouble for the staff working there. I enjoy going in just for a friendly chat. It is a shame they haven't got their own pharmacist. | |||||||
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Thank you for your help and advice with a prescription we were finding difficult to obtain for my wife.Your professionalism and kindness was very much appreciated.
Many thanks,
Norman Lloyd.
. Original Comment Report... Reply from Well Highfields - Westway Mon, 01 Oct 2018 15:21:47 +0100 Hello Thank you for your message in which you highlight the praiseworthy service you receive from our colleagues at Well Highfields - Westway branch. Our colleagues are trained to deliver high standards of customer care in a professional and courteous manner, therefore we are pleased to read your feedback and happy to hear you are experiencing high expectations with your service. I can assure you that your feedback will be passed on to the branch team and highlighted to the Regional Development Manager (RDM), the latter of whom is responsible for our pharmacies in the area, as I am sure they will be delighted to hear what a good service they provide. Kind regards, Pharmacy Superintendent’s Team | |||||||
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Our whole family use this pharmacy and find the staff to be very helpful polite compassionate and understanding, thank you all for taking great care of my family and I. Original Comment Report... Reply from Well Highfields - Westway Mon, 05 Dec 2016 11:26:22 Z Dear Sir/Madam, I am very pleased to hear that you have had such a positive experience with us. We have high standards in place to ensure all our branches provide excellent service and I am glad this branch is a prime example of this. I will pass on your comments to the branch and I want to thank you for your feedback. Kind regards, Leema Pharmacy Superintendent's Team | |||||||
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