So impressed with the service here. As a visitor, I was given advice to first see the chemist. She was quick to listen to my concerns and then referred me to a GP. I got an appointment within 10 minutes and a prescription after the diagnosis. Everyone at the health centre was friendly and knowledgeable. From my first conversation, I was really impressed with the systems. Well done to the whole team! Many thanks

Reply from Well Grange-over-Sands - Grange Health Centre
Thu, 04 Jul 2019 11:00:24 +0100

Hello, Thank you for your message informing us of the great service you have received from our branch team. We welcome all feedback and it is especially pleasing to hear how impressed you were with the service. The Regional Manager who is responsible for pharmacies in this area has been informed so they can congratulate the branch directly. We will highlight the advice you were given and the quick referral to the GP, I am glad to hear they were able assist you in this. I am sure the branch manager and team will be pleased to hear the impact their advice had. Thank you once again for bringing this to our attention, if you have any further questions, you can email us directly at yourexperience@well.co.uk. Kind Regards, Leah

Staff are cheerful and sympathetic they are always patient and understanding. The pharmacist did a painstaking review of my medications.

Reply from Well Grange-over-Sands - Grange Health Centre
Tue, 13 Nov 2018 10:53:12 Z

Dear Sir/Madam, Thank you for leaving your lovely feedback regarding the Well pharmacy in Grange-over-Sands. It is really lovely to hear that the pharmacy team have been helpful in providing you with an efficient service, especially when the pharmacist provided you with a medication review. I will ensure this feedback has been highlighted to the Regional Manager and I am sure they will want to congratulate them personally. Once again, thank you for taking the time to inform us of your lovely feedback. Yours sincerely, Katrina Pharmacy Superintendent’s Team.