My story: I've walked in to buy paracetamol and strepsils tablets.I was interested about new CBD oil product displayed by the till, There was few little 10ml samples left. I've asked lady how much they are or if I can take it or so. But she looked on one and didn't know anything about it and just took it off the shelf and said "don't know". And that's it. Then we did transaction with other stuff I was buying. But then I was still waiting for answer but she just ignored me and then said It shouldn't be in there. Everything happens in rude way. Horrible place to go to get your medications. I do not recommend.

Reply from LloydsPharmacy
Mon, 19 Nov 2018 11:15:30 Z

Hi there I am sorry to read about the poor experience you've had when visiting our pharmacy. This isn't the level of service we expect for our customers and I do apologise. I will ensure your feedback is recorded and shared with the Area Manager. I apologise again. Jas

lost my prescription, didn't keep the promise to call me to sort it out... ,, went to a wrong doctor to sort it out, didn't even say sorry..

Reply from LloydsPharmacy
Tue, 28 Aug 2018 12:08:22 +0100

Hi there, thanks for your review. I'm so sorry you've had such a poor experience when visiting this branch. Have you since received your prescription? If not, please call our Customer Care Team on 0345 600 3565 and select option 2 as soon as possible - this team will look into this straight away. I apologise for any inconvenience this may cause. Jas