This is the first negative review I have been forced to leave for a pharmacy I have been using regularly for nearly ten years! Absolutely sickened with the service we received yesterday, 3 staff on, the female of the 3 was serving a customer Infront of me with a very condescending attitude, I finally got approached by one of the staff, I had come to collect a monthly prescription as we always do. He told me he couldn't find it, shaking a box at me in a very arrogant manner decided to start an argument that there was no way it was possible I had been picking up a repeat prescription, gave no alternatives as to what we needed to do and decided to be just very belligerent. Being a healthcare professional myself and liaising regularly with all the pharmacies across North Devon, I was in complete shock! I went next door into the surgery and explained the situation, they too confirmed there we're repeating prescriptions and very kindly printed another copy for me. When I returned to finally collect my daughter's medication he carried on with his ignorance and refused to dispense as apparently I had called him an 'idiot'.... the queue was getting larger with elderly and disabled people, his colleagues sniggered behind the counter and hid. I felt very embarrassed for them. I'm I'll myself and in alot of pain, we had to travel to another pharmacy in the area where we we're treated and served with professionalism. It would seem that our lovely community pharmacy has turned into a business, but I fear that without people skills and customer service training they won't be around for very long. I have discussed this experience with my peers and will be notifying all our partnering agencies to not use them anymore. They will be visited by many ill customers on a daily basis, diffusing a stressful situation is paramount in this industry....they would do well to heed this advice.