I called earlier in the week requesting a doctors telephonic consultation and it was booked for Friday the last weekday for 4.50pm. At 4.55 pm I called SHARMA FAMILY PRACTICE asking when I will be called as it is past 4.50. After many unsuccessful attempts and the phone ringing many times and nobody answering, I finally got hold of a receptionist who told me that the doctor is busy on another line and will call me as soon as he is finished. It is now 5:33pm and I have not recieved one call. I have been trying to call the pharmacy but it’s ringing constantly and nobody is picking up. According to google, the pharmacy closing time is 5:30pm. So now I have to wait until Monday to actually try to get hold of them and book an appointment which I know I will have to wait many more days for. Extremely disappointed with the horrendous service.