Repeat prescription incompetence is repeated from the previous posts in this review section by others. Why display times as 8am to 6:30pm when it opens at 8:10 by the time staff arrive and sort themselves out. Either open at the time stated or change the times displayed! Shoddy; avoid this place!

Reply from LloydsPharmacy
Mon, 09 Jul 2018 09:31:22 +0100

Hi there Thanks for taking the time to post your review. I'm sorry to read about your recent experience at this branch and do apologise. I can assure you this isn't the level of service we expect for our customers. I will ensure your feedback is shared with the Area Manager. I apologise for any inconvenience caused. Jas

Almost every time I go to collect my prescription it isn’t ready. Even if I go to collect it a day or two later than the date they give me. I thought that the whole idea of them having the prescription beforehand was to make the whole process quicker and easier. That never happens. There is usually something wrong or missing and it’s never anything to do with them. I’ve discovered that it’s always best to check what you have, or haven’t got, before you leave. By the time you have queued, waited and got out, your blood pressure is bubbling and your left wondering if your mad or is it the rest of them.

Reply from LloydsPharmacy
Tue, 02 Jan 2018 12:21:28 Z

I am sorry to read the comments you have made and would like to have the issues raised reported to be addressed. Please can you call us on 0345 600 3565 option 2, so we can look in to this matter further? Thank you Priya (Customer Care Team)