I am always struck by the very helpful nature of this close knit team. I rarely have to wait to be seen and prescriptions are mostly available within a few minutes of being presented. The last one literally took a couple of minutes. Amazing. At times I need to discuss my needs in private and this is never a problem and I feel understood and cared for.
Many thanks for great customer service. Original Comment Report...
Reply from Well - Sheffield - Richmond Road Tue, 25 Apr 2017 13:59:31 +0100
Dear Sir/Madam,
Thanks for taking the time to tell me about the great service you received from our store team at Sheffield- Richmond Road. Its a delight to read that our team gives an efficient service and that our customers are made to feel valued by our close-knit team.
We always aim to provide a high standard of care however it's always very rewarding when our customers recognise this. I'll make sure your feedback is shared with the store team and their Regional Manager who I know will want to congratulate them personally.
Once again, thank you very much for your feedback.
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