So I’ve had problems in the past but they have always fixed the issue but on this occasion I’ve ended up in a shouting match with one of the staff because he can’t get a prescription for my daughter off the computer and when I’ve asked why he’s gone from 0-100 raising his voice at me over a very simple question. Utterly disrespectful and demeaning. I will be making a formal complaint about the member of staff who felt it was ok to shout at a women and a four year old over a simple QUESTION! I’ve never in my career seen such poor staffing and customer service.