been tow days to collect my medication they not make ready , i well never go back again Original Comment Report...
Reply from Well Chatham - Magpie Hall Road Tue, 07 May 2019 12:38:24 +0100
Hello,
Thank you for your message regarding our Chatham branch and I apologise for any inconvenience caused.
We take this feedback seriously and the Regional Manager, who is responsible for pharmacies in the area, has already been informed of your comments. The Regional Manager has informed us the branch is understaffed due to a few of the regular branch team being away at the moment. There has been additional support put into the branch including relief managers and dispensers, we will continue to work closely with the branch until the situation improves.
I apologise once more and thank you for bringing this to our attention, you can always contact us by email if you have any further questions at yourexperience@well.co.uk.
Kind Regards,
Well Pharmacy Superintendent's Team |