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| Name | Cohens Chemist | ||||||
| Address | Waters Meeting HC Waters Meeting Road Bolton BL1 8SW | ||||||
| Phone | 01204523148 | ||||||
| Fax | 01204548949 | ||||||
| Website | https://www.cohenschemist | ||||||
| branch.012@mycohens.net | |||||||
| Rating |  7 Reviews | ||||||
| E Prescriptions | Available | ||||||
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| Pharmacy Information | |
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| Day | Opening Times | |
| Monday | 08:30-18:30 | |
| Tuesday | 08:30-18:30 | |
| Wednesday | 08:30-18:30 | |
| Thursday | 08:30-18:30 | |
| Friday | 08:30-18:30 | |
| Saturday | 09:00-16:00 | |
| Sunday | CLOSED | |
| Pharmacy Services | ||||
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| Excellent | 2 |
| Good | 2 |
| Ok |
| Poor |
| Terrible | 3 |
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Went in today to pick up prescription. Doctor didn’t know much about what he was prescribing and told me to ask pharmacist for info on how long to take medicine for etc... i was told in no uncertain terms after asking a few questions and staff ducking to backroom to get information. When this information didn’t make sense I asked to see the person who was relaying and I was told that the pharmacist was on lunch and no one was able to advise. I had to leave without any information which the doctor told me they would provide. What good is a health service if the people providing the care are unable to help patients seeking information about the drugs they sell. Original Comment Report... Reply from Cohens Chemist Tue, 07 May 2019 09:49:04 +0100 Thank you for taking the time to leave this feedback. We are very sorry to read that you have experienced issues at this pharmacy. We will pass your comments on to the branch manager and regional team so they can investigate the issues you have mentioned. We apologise for your recent experience and hope to reassure you that we will endeavour to improve the service our customers currently receive at this pharmacy. The Cohens Group | |||||||
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The staff here are brilliant. They are all more than happy to talk to you about any problems. Always sort out any queries for me. Fantastic. Original Comment Report... Reply from Cohens Chemist Tue, 04 Jul 2017 12:09:15 +0100 Thank you for taking to time to leave this feedback. We are pleased to read you are happy with the service you are receiving form the branch. We will ensure that your comments are fed back to the branch manager and regional manager. Thank you once again. The Cohens Group | |||||||
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I would like to express my thanks to the member of staff that helped me yesterday 25/1/17. I was visiting one of our offices in Bolton and realized that I had forgotten my medication which I need to take daily. Your member of staff was very helpful and contacted my GP in Slough to get a prescription sent through electronically. After my doctors rang me they sent the prescription through and Cohen's reacted quickly and my medication was ready for me to pick up after work. Thanks Joyce Original Comment Report... Reply from Cohens Chemist Fri, 27 Jan 2017 16:49:00 Z Thank you very much for leaving this feedback. We are pleased to read that you are happy with the service you received from this branch. We will ensure that your feedback is forwarded to the branch and to the regional manager. Thank you once again. The Cohens Group | |||||||
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