Name | Marfleet Pharmacy | ||||||
Address | Marfleet Health Centre Preston Road Hull HU9 5HH | ||||||
Phone | 01482707705 | ||||||
Website | |||||||
Rating | ![]() | ||||||
E Prescriptions | Available | ||||||
Status : | Open | ||||||
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Name | Marfleet Pharmacy | ||||||
Address | Marfleet Health Centre Preston Road Hull HU9 5HH | ||||||
Phone | 01482707705 | ||||||
Website | |||||||
Rating | ![]() | ||||||
E Prescriptions | Available | ||||||
Status : | Open | ||||||
Share |
| ||||||
See More Pharmacies near here | |||||||
Pharmacy Information | |
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Day | Opening Times | |
Monday | 09:00-18:00 | |
Tuesday | 09:00-18:00 | |
Wednesday | 09:00-18:00 | |
Thursday | 09:00-18:00 | |
Friday | 09:00-18:00 | |
Saturday | 09:00-13:00 |
Pharmacy Services | ||||
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Excellent | 1 |
Good | 1 |
Ok |
Poor |
Terrible | 2 |
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I have repeat prescription service with my GP, prescription is being sent to this pharmacy which is my nearest. They always have a problem with one of the items, they don’t keep it in stock, I get that. But prescription is being sent in advance and they never order the item on time until I appear in the store. This time I called them on the day when the prescription has been sent to the pharmacy (Thursday) to confirm when I can collect my medication and I’ve been assured BOTH items will be ready to collect by Friday just before long, New Year weekend. On Saturday morning I’ve been informed there is one item missing and I can collect it on Tuesday morning, after long weekend. It’s for high blood pressure and lack of this medication put my health and life at risk! |
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Regular user of this chemist. It is extremely rare to find meds ready despite ordering five or more days previously. The shop appears very disorganized. Today the dispenser / service was very polite. One member of staff seems to delight in the poor service and has no conception of customer relations. Is it that difficult to dispense medication in a timely manner or is it policy to wait until the customer attends in person? Original Comment Report... Reply from Lloydspharmacy Mon, 15 Jul 2019 12:37:53 +0100 Hi there Thanks for taking the time to post your review. I am very sorry for the disappointing service and wait times you’ve experienced when visiting our pharmacy. I understand it must be very frustrating waiting for your prescription when it has been ordered over five days ago. We appreciate your feedback and I will ensure this is fed back to the Regional Management Team. I apologise for any inconvenience caused and hope you see an improvement in future. Jas |
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Rating without comment |