Had a distressing experience at this chemist the other day ..am not a stranger to them and have been using this chemist for several years without any issues. The other day I popped in and got shouted out quite rudely by one of the counter staff. I had mask on and I maintained the distancing rule but did not realize that it was only one person at a time and I apologized and left the shop and vowed never to go back again. I know that these are distressing times for everyone but they need to take care to communicate with customers in a professional and polite manner. The reason for this is because you never know the mental state of people and should take extra care not to cause an unwanted situation. Lucky for me, I vote with my feet and will be taking my money and custom elsewhere ..to the Wellswood pharmacy. It's small, friendly and you can see if anyone is in the shop before you enter.