I have been unfortunate enough to have used this pharmacy a lot recently. On each occasion the staff have been indifferent or plain rude. For example shutting the door in my face without acknowledging that I am there. Often there is some problem with the prescription, this is never handled in courteous way. I hope that they review their standard of customer service in light of my comments.

Reply from Cohens Chemist
Tue, 03 Oct 2017 09:32:48 +0100

Thank you for taking the time to leave this feedback. We are very sorry to read of your recent experience at this branch and apologise for the level of customer service you have experienced. This is not the way we would expect our customers to treated and am very sorry about this. I have forwarded your comments on to the branch manager and to the regional manager and asked them to look into this. Once again thank you for bringing this to our attention. The Cohens Group