Name | Cohens Chemist | ||||||
Address | 371 Whalley New Road Blackburn BB1 9SP | ||||||
Phone | 0125451495 | ||||||
Website | https://www.cohenschemist | ||||||
branch.035@mycohens.net | |||||||
Rating | ![]() | ||||||
E Prescriptions | Available | ||||||
Status : | Closed | ||||||
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Name | Cohens Chemist | ||||||
Address | 371 Whalley New Road Blackburn BB1 9SP | ||||||
Phone | 0125451495 | ||||||
Website | https://www.cohenschemist | ||||||
branch.035@mycohens.net | |||||||
Rating | ![]() | ||||||
E Prescriptions | Available | ||||||
Status : | Closed | ||||||
Share |
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See More Pharmacies near here | |||||||
Pharmacy Information | |
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Day | Opening Times | |
Monday | 09:00-13:00 - 14:00-18:00 | |
Tuesday | 09:00-13:00 - 14:00-18:00 | |
Wednesday | 09:00-13:00 - 14:00-18:00 | |
Thursday | 09:00-13:00 - 14:00-18:00 | |
Friday | 09:00-13:00 - 14:00-18:00 | |
Saturday | CLOSED | |
Sunday | CLOSED |
Pharmacy Services | ||||
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Excellent | 1 |
Good |
Ok |
Poor |
Terrible | 2 |
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Very rude staff and very lazy. My daughter was referred by doctor here to be seen by pharmacist we waited all day no call and when we called first they wouldn't answer and when they did kept putting us on hold and when coming back asking all details again. Very rude to tell patients to go elsewhere. No apology. Very sad. Cohen chemist on whalley new road. |
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Rating with no comment |
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I have been unfortunate enough to have used this pharmacy a lot recently. On each occasion the staff have been indifferent or plain rude. For example shutting the door in my face without acknowledging that I am there. Often there is some problem with the prescription, this is never handled in courteous way. I hope that they review their standard of customer service in light of my comments. Original Comment Report... Reply from Cohens Chemist Tue, 03 Oct 2017 09:32:48 +0100 Thank you for taking the time to leave this feedback. We are very sorry to read of your recent experience at this branch and apologise for the level of customer service you have experienced. This is not the way we would expect our customers to treated and am very sorry about this. I have forwarded your comments on to the branch manager and to the regional manager and asked them to look into this. Once again thank you for bringing this to our attention. The Cohens Group |