Name | Hingley Mej & Co Ltd | ||||||
Address | Regis Medical Centre Darby Street Rowley Regis B65 0BA | ||||||
Phone | 0121 559 9995 | ||||||
Fax | 0121 559 9995 | ||||||
Website | https://www.hingleypharma | ||||||
Rating | ![]() | ||||||
E Prescriptions | Available | ||||||
Status : | Closed | ||||||
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Name | Hingley Mej & Co Ltd | ||||||
Address | Regis Medical Centre Darby Street Rowley Regis B65 0BA | ||||||
Phone | 0121 559 9995 | ||||||
Fax | 0121 559 9995 | ||||||
Website | https://www.hingleypharma | ||||||
Rating | ![]() | ||||||
E Prescriptions | Available | ||||||
Status : | Closed | ||||||
Share |
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See More Pharmacies near here | |||||||
Pharmacy Information | |
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Day | Opening Times | |
Monday | 08:45-18:00 | |
Tuesday | 08:45-18:00 | |
Wednesday | 08:45-18:00 | |
Thursday | 08:45-18:00 | |
Friday | 08:45-18:00 | |
Saturday | CLOSED | |
Sunday | CLOSED |
Pharmacy Services | ||||
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Excellent |
Good |
Ok |
Poor | 1 |
Terrible | 3 |
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Today I was so angry I came out the doors in tears, my partner had gone to a&e in the morning and was prescribed some very important medication so I took the prescription up to hingleys as its my drs and was easier as I was going that way, well at least I thought, they told me his name hadn't been put on the prescription so I had to drive back to tje hospital and go directly to the ward he was in to get it signed by a nurse who treated him, I then went bk to the drs pharmacy hingley blackheath and was shocked to then be told it needed a co signature next to it.... hang on why didn't you tell me this before I drove all tje way to the hospital and did what you asked ? So I then went to a different pharmacy who had no problem wirh anything and gave me the medication, absolutely shocking service and staff simply don't care. |
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TERRIBLE CUSTOMER SERVICE - |
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I will quantify this review by stating that every pharmacy attached to a doctors has, in my experience, issues over ownership of problems and communication. Neither of these things should be used as a stick to hit customers over the head with but they invariably are. Waiting for painkillers that are absolutely necessary or medicine for anxiety and depression shouldn't require repeated phone calls with the pharmacy blaming reception and reception blaming the pharmacy. Get your act together. If I ring the doctors reception and the prescription has gone over to the pharmacy I don't expect the pharmacy to tell me it hasn't. Tell me you'll ring me back and get it sorted. It's all very well the doctors reception and the pharmacy having a prominently displayed sign saying people should treat them with respect (I'm paraphrasing) but that should be a two way street. The people you're dealing with aren't there because they want to be, sort yourselves out. Original Comment Report... |