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NameWell Clarendon Park - Queens Road
Address78 Queens Road
Clarendon Park
Leicester
LE2 1TU
Phone0116 270 7140

Websitehttps://www.well.co.uk

Email nhspharmacy.leicester.we

RatingBestCareCompare star rating 6 Reviews
E PrescriptionsAvailable
Status :Closed
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 Pharmacy Information
We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.

Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.

Our pharmacies

We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.

As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.

Well Clarendon Park - Queens Road is a pharmacy near Leicester and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 6 reviews with a rating of 2 out of 5.
  Opening Times    Closed
DayOpening Times
Monday09:00-13:00 - 14:00-18:30
Tuesday09:00-13:00 - 14:00-18:30
Wednesday09:00-13:00 - 14:00-18:30
Thursday09:00-13:00 - 14:00-18:30
Friday09:00-13:00 - 14:00-18:30
Saturday09:00-12:00
SundayCLOSED
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  Pharmacy LocationDirections
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Pharmacy Services
  • (NHS): Domiciliary support service
  • (NHS): Inhaler technique service
  • (NHS): Medication review service
  • (NHS): Minor ailment service
  • (NHS): Post-discharge support
  • (NHS): Supervised consumption of medicines
  • (Non-NHS): Blood pressure monitoring
  • (Non-NHS): Healthcheck
  • (Non-NHS): Inhaler technique service
  • (Non-NHS): Seasonal flu vaccination service
  • (Non-NHS): Stop smoking service
  • (Non-NHS): Vaccination service
  • (Non-NHS): Weight management
  • Appliance dispensing
  • Appointment booking available
  • Appointment booking not required
  • Medicines use review (MUR) service
  • New medicine service
  • Prescription collection from local GPs
  • Private consultation room
  • Public Health
  • Seasonal flu vaccination service
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   Patient Ratings
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Excellent
1

Good
 

Ok
 

Poor
 

Terrible
5

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Patient Reviews

Well Clarendon Park - Queens Road
By:Anonymous
Date:Apr 16 2019
Rating:Star Rating
provider logo

Staff are very rude and don’t seem to do there jobs properly very unprofessional on there phones yet there’s other people who struggle to get a job very disappointed with this pharmacy won’t be using it again think they need some new staff with better attitudes towards there customers that put customers first

Original Comment Report...

Reply from Well Clarendon Park - Queens Road
Tue, 23 Apr 2019 11:22:08 +0100

Dear Sir/Madam, Sorry to hear about your poor experience while visiting our pharmacy, this will be passed on to the Regional Development Manager (RDM) for this area who will look into this matter. Many Thanks, Chelsea

Well Clarendon Park - Queens Road
By:Su
Date:Jan 6 2018
Rating:Star Rating
provider logo

The staff have been wonderfully helpful on a number of occasions when I have collected complex prescriptions from them. They have co tacted specialist departments at hospitals and my GP surgery when shared care arrangements and general NHS communications have caused problems. On several occasions this has taken a lot of time when it is clear that the pharmacy is incredibly busy, but despite that the staff have always been kind and understanding and patient.

Original Comment Report...

Reply from Well Clarendon Park - Queens Road
Mon, 08 Jan 2018 11:09:27 Z

Dear Sir/Madam, Thank you for your comments praising the customer service you received from our pharmacy above. Customer service is of paramount importance to us and we welcome all feedback to ensure we are delivering a professional and customer focused service. It is a pleasure to receive such compliments and this feedback will be shared with the branch team to recognise and further encourage the good customer service standards they have achieved. Once again I would like to thank you for highlighting this to us. Kind Regards, Simon

Well Clarendon Park - Queens Road
By:Anonymous
Date:Aug 3 2017
Rating:Star Rating
provider logo

I have been a customer in this pharmacy for about 2 years, mainly bc I needed a easy by pubic Transport reachable pharmacy. I often spent more than 15 min waiting for my prescriptions. Once I ordered an off Counter medication, they said it will arrive within two day. Went there but they sold it to another customer.... After almost a week they called that the medication is ready to pick up. I switched to another pharmacy. As soon as my surgery sends the prescription I can pick the item up, no waiting , nothing. Really happy that I dont Need to go there anymore.

Original Comment Report...

Reply from Well Clarendon Park - Queens Road
Mon, 07 Aug 2017 08:54:53 +0100

Dear Sir/Madam, Thank you very much for taking the time to share your disappointing experience. Please may I take this opportunity to apologise for the disappointing customer service you have received previously from this store. I would like to assure you that customer service is of paramount importance to us and we t
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Well Clarendon Park - Queens Road, 78 Queens Road,Clarendon Park,Leicester,LE2 1TU

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